I have just installed lubuntu 18.04 LTS, and I'm installing drivers HPLIP by command line using "sh hplip-3.18.6.run" command.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
Hi,
I have just installed lubuntu 18.04 LTS, and I'm installing drivers HPLIP by command line using "sh hplip-3.18.6.run" command. The installation works fine until the launch of GUI for define printers.
Running hp-check i get:
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.18.6 OK -
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of hpmudext.
error: hpmudext IO-Extension REQUIRED - 3.18.6 MISSING 'Not Found or Failed to load, Please reinstall HPLIP'
It seems as CUPS is uninstalled.
Then I run:
lamberto@
Traceback (most recent call last):
File "/usr/bin/
from base import utils, tui, module,queues, os_utils, services, smart_install
File "/usr/share/
from . import tui, utils, device
File "/usr/share/
from . import status
File "/usr/share/
import hpmudext
ImportError: /usr/lib/
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/bin/
log.
TypeError: exception() takes 1 positional argument but 2 were given
what should I do?
The whole output of hp-chech is attached
Tanks in advance
Changed in hplip: | |
status: | In Progress → Fix Released |
Hi Matteo,
Please try the below steps. /developers. hp.com/ hp-linux- imaging- and-printing/ gethplip
1. Uninstall the HPLIP by entering `sudo make uninstall`.
2. Do and OS update.
3. Download and install HPLIP latest driver and plugin from the site, https:/
4. Do hp-setup to add device.
See if it resolves the issue.
Thanks,
Srinivas Teja.