| 2018-05-08 20:48:23 |
Edson José dos Santos |
bug |
|
|
added bug |
| 2018-05-08 20:48:23 |
Edson José dos Santos |
attachment added |
|
Captura de tela de 2018-05-08 13-38-36.png https://bugs.launchpad.net/bugs/1770027/+attachment/5136390/+files/Captura%20de%20tela%20de%202018-05-08%2013-38-36.png |
|
| 2018-05-08 21:02:39 |
Edson José dos Santos |
description |
HPLIP is not compatible with modern GNOME (No system tray detected on this system. Unable to start, exiting.)
Usando Ububtu 18.04 LTS. |
HPLIP is not compatible with modern GNOME (No system tray detected on this system. Unable to start, exiting.)
Usando Ububtu 18.04 LTS.
HP Linux Imaging and Printing System (ver. 3.18.4)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.18.4)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for Deprecated items....
No Deprecated items are found
Checking for HPLIP updates....
HP Linux Imaging and Printing System (ver. 3.18.4)
HPLIP upgrade latest version ver. 1.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Latest version of HPLIP is already installed.
Checking for Dependencies....
---------------
| SYSTEM INFO |
---------------
Kernel: 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 GNU/Linux
Host: edson-p6540br
Proc: 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 GNU/Linux
Distribution: 12 18.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.18.4
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.4
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.4
html=/usr/share/doc/hplip-3.18.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1525798563
pending_upgrade_time = 0
latest_available_version = 3.17.10
[settings]
systray_visible = 1
systray_messages = 0
[last_used]
device_uri = "hpfax:/usb/Officejet_Pro_8600?serial=CN31UBWGD105KC"
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = true
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 05/08/18 17:56:47
version = 3.18.4
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.22 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.19.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.27' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.5 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.12.1 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.6.5 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.18.4 OK -
hpmudext IO-Extension REQUIRED - 3.18.4 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.18.4 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.18.4 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Officejet-Pro-8600
------------------
Type: Printer
Device URI: hp:/usb/Officejet_Pro_8600?serial=CN31UBWGD105KC
PPD: /etc/cups/ppd/Officejet-Pro-8600.ppd
warning: Failed to read /etc/cups/ppd/Officejet-Pro-8600.ppd ppd file
PPD Description:
Printer status: impressora Officejet-Pro-8600 está inativa; habilitada desde ter 08 mai 2018 12:18:29 -03
error: Unable to communicate with device (code=12): hp:/usb/Officejet_Pro_8600?serial=CN31UBWGD105KC
error: Device not found
error: Communication status: Failed
Officejet-Pro-8600-Fax-4
------------------------
Type: Fax
Device URI: hpfax:/usb/Officejet_Pro_8600?serial=CN31UBWGD105KC
PPD: /etc/cups/ppd/Officejet-Pro-8600-Fax-4.ppd
warning: Failed to read /etc/cups/ppd/Officejet-Pro-8600-Fax-4.ppd ppd file
PPD Description:
Printer status: impressora Officejet-Pro-8600-Fax-4 está inativa; habilitada desde ter 08 mai 2018 12:18:38 -03
error: Unable to communicate with device (code=12): hpfax:/usb/Officejet_Pro_8600?serial=CN31UBWGD105KC
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
Checking Permissions....
Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/Officejet-Pro-8600.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/Officejet-Pro-8600.ppd
warning: Could not complete Queue(s) configuration check
Checking for HP Properitery Plugin's....
No plug-in printers are configured.
Checking for Printer Status....
error: 'Officejet-Pro-8600' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
error: 'Officejet-Pro-8600-Fax-4' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
Diagnose completed...
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
Please close this terminal manually. |
|
| 2018-05-08 21:15:47 |
Edson José dos Santos |
attachment added |
|
Captura de tela de 2018-05-08 18-12-27.png https://bugs.launchpad.net/hplip/+bug/1770027/+attachment/5136394/+files/Captura%20de%20tela%20de%202018-05-08%2018-12-27.png |
|
| 2018-05-10 10:16:34 |
Shivani Mandora |
hplip: status |
New |
In Progress |
|
| 2018-05-11 12:50:11 |
Edson José dos Santos |
attachment added |
|
Captura de tela de 2018-05-11 09-39-09.png https://bugs.launchpad.net/hplip/+bug/1770027/+attachment/5137755/+files/Captura%20de%20tela%20de%202018-05-11%2009-39-09.png |
|
| 2018-08-14 21:47:08 |
Diego Bandeira |
bug |
|
|
added subscriber Diego Bandeira |
| 2018-10-23 15:44:37 |
gonczi |
hplip: status |
In Progress |
Fix Released |
|
| 2018-11-27 14:09:45 |
Maximilian Machedon |
bug |
|
|
added subscriber Maximilian Machedon |
| 2019-09-18 19:53:58 |
Levy |
bug |
|
|
added subscriber Levy |
| 2019-11-02 19:11:56 |
Mathias |
bug |
|
|
added subscriber Mathias |
| 2020-03-25 00:31:11 |
Hans Deragon |
bug |
|
|
added subscriber Hans Deragon |
| 2021-01-14 03:38:51 |
Diego Bandeira |
removed subscriber Diego Bandeira |
|
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|
| 2021-04-01 22:01:49 |
noon |
bug |
|
|
added subscriber noon |
| 2021-04-01 22:02:10 |
noon |
bug watch added |
|
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=793675 |
|
| 2021-04-01 22:02:10 |
noon |
bug task added |
|
hplip (Debian) |
|
| 2021-04-02 00:33:36 |
Bug Watch Updater |
hplip (Debian): status |
Unknown |
Fix Committed |
|
| 2021-05-08 05:39:54 |
Bug Watch Updater |
hplip (Debian): status |
Fix Committed |
Fix Released |
|
| 2021-05-14 15:34:05 |
Bug Watch Updater |
hplip (Debian): status |
Fix Released |
Confirmed |
|
| 2021-05-17 03:49:52 |
Bug Watch Updater |
hplip (Debian): status |
Confirmed |
Fix Released |
|
