device communication error 5012

Bug #1722059 reported by MYRTO KONSTA on 2017-10-08
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Undecided
Unassigned

Bug Description

I have HP printer 5525 deskjet ink advantage , it was working with the linux system and then it stopped and gave the 5012 error

Badal (badalkumar) wrote :

Hi,
The error 5012 corresponds to the communication error. Can you try removing the printer, uninstall and install to check for the printer connectivity?
You can download the latest hplip driver version from : https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Thanks,
Badal

Changed in hplip:
status: New → In Progress
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