hp-toolbox cannot start

Bug #1719169 reported by marc on 2017-09-24
This bug affects 8 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)

Bug Description

i install the last version , and now the hp-toolbox don´t start anymore

HP Linux Imaging and Printing System (ver. 3.17.9)
HP Device Manager ver. 15.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Traceback (most recent call last):
  File "/usr/bin/hp-toolbox", line 269, in <module>
    QApplication, ui_package = utils.import_dialog(ui_toolkit)
TypeError: 'NoneType' object is not iterable

PRIHLOP (ilya-prihlop) on 2017-09-25
no longer affects: ubuntu
Revision history for this message
Anatoly Mazurov (arstotzkan) wrote :

This comman will reinstall /etc/hp/hplip.conf:
sudo apt-get install --reinstall -o Dpkg::Options::="--force-confmiss" libsane-hpaio

No idea why it has been placed in another package, found the solution here: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=904070

Revision history for this message
Filofel (filofel) wrote :

Ran into the same problem in a freshly installed 18.04.2, hplip 3.17.10.
Solution mentioned at #1 worked for me...
Thanks Anatoly!

Revision history for this message
lotuspsychje (lotuspsychje) wrote :

Ubuntu 20.04.1 up to date on 29/9/2020 with kernel 5.4.0-48-generic

Solution #1 did also the trick for me made both toolbox run again and
recognize the scanner on HP Colorjet MFP M181fw

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
Maxim Egorushkin (max0x7ba) wrote :

This problem still exists on Ubuntu 18.04.5 LTS. All packages are up-to-date.

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