Newly delivered z10 ink cartridges (hp951 & 950) are not compatible with HP 8600 printer
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
Newly delivered z10 ink cartridges (hp951 & hp950) are not compatible with HP 8600 printer. Starting in June 2017 new ink cartridges, HP951, HP950 black and both XL versions are delivered with an "z10 For use only in US and Canada" and when you install any of these (z10) cartridges, the HP8600 printer gives an error message "You have installed an incompatible ink cartridge".
The printer works fine and is a US model. The problem is the new ink cartridges being delivered by HP, Staples and Amazon do not work anymore. Older cartridges, from Malaysia, work fine. The newer x10 version, from China, does not.
Please find me a supply of non-z10 ink cartridges or a driver to make my HP8600 printer work with these new cartridges.
Jim Glenn
303-699-8056