Job hangs in queue in "Printing" state (MFP m177fw via LAN, hpcups 3.16.2)

Bug #1544088 reported by Mazay
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

Installation of HPLIP goes smoothly. HP_Color_LaserJet_Pro_MFP_M177fw is connected to LAN directly and works fine for two Windows machines of 3 (for one Windows it does not work either, I do not know details). Printer is installed via HP device Manager without any problems. Scanning is working fine.

But I haven't managed to print even a single page.
After sending of any printing job (not matter how - as a testing page, from libreoffice, from Evince) the job appears in printing queue with status Printing (or Processing) and nothing happens. After several minutes printer even notifies about going to energy saving mode (lazy bastard), but do not print.

I tried to install hplip from Debian repositories (unstable) and the latest version from http://hplipopensource.com/hplip-web/gethplip.html

OS details: Debian/unstable.

Full hp-check output is attached. Here is the resume about queues:

8_HP_Color_LaserJet_Pro_MFP_M177fw
----------------------------------
Type: Printer
Device URI: hp:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=192.168.189.159
PPD: /etc/cups/ppd/8_HP_Color_LaserJet_Pro_MFP_M177fw.ppd
PPD Description: HP Color LaserJet Pro MFP m177fw, hpcups 3.16.2, requires proprietary plugin
Printer Processing page 1..._Color_LaserJet_Pro_MFP_M177fw now printing 8_HP_Color_LaserJet_Pro_MFP_M177fw-25. enabled since Wed 10 Feb 2016 08:25:53 PM OMST
Required plug-in status: Installed
Communication status: Good

Small excerpt from /var/log/syslog is also attached. There are several suspicious lines:

Feb 10 20:39:02 comchem3 python: io/hpmud/jd.c 673: timeout read_channel sec=6 hp:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=192.168.189.159
Feb 10 20:39:03 comchem3 simple-scan: io/hpmud/pp.c 627: unable to read device-id ret=-1
Feb 10 20:39:08 comchem3 python: io/hpmud/jd.c 673: timeout read_channel sec=6 hp:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=192.168.189.159

Feb 10 20:49:54 comchem3 hp[21135]: io/hpmud/jd.c 610: timeout write_channel hp:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=192.168.189.159

Revision history for this message
Mazay (mazay0) wrote :
Revision history for this message
Mazay (mazay0) wrote :

syslog excerpts

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