Activity log for bug #1521006

Date Who What changed Old value New value Message
2015-11-29 22:23:47 Sergey Dovganyuk bug added bug
2015-11-29 22:33:08 Sergey Dovganyuk description Experienced two, as I think, related issues: 1) When I run setup file hplip-3.15.11.run it gets stuck at this point ENTER USER PASSWORD ------------------- Please enter the sudoer (*******)'s password: / And this is the processes $ ps a ... 19775 pts/1 S+ 0:00 sh ./hplip-3.15.11.run 19831 pts/1 S+ 0:00 /bin/bash ./hplip-install 19834 pts/1 S+ 0:02 python ./install.py -i 19952 pts/2 Ss+ 0:00 /usr/bin/sudo true ... I see there is "sudo", but I have entered the sudo password already. Well I break setup and "sudo" it. So far so good till I get to the issue 2 2) As expected I get this "error: hp-plugin should not be run as root/superuser error: hp-plugin command failed. Please run hp-plugin manually." I continue the setup and get into GUI mode and after all I get "Please run 'hp-plugin' as normal user to install plug-ins." I run $ hp-plugin Accept license agreement and get stuck at this Plug-in version: 3.15.11 Installed HPLIP version: 3.15.11 Number of files to install: 42 And my processes are 779 pts/6 S+ 0:00 python /usr/bin/hp-plugin 818 pts/6 S+ 0:00 sh -c sh /home/.../.hplip/hplip-3.15.11-plugin.run --keep --nox11 -- -u /usr/bin/python 819 pts/6 S+ 0:00 sh /home/.../.hplip/hplip-3.15.11-plugin.run --keep --nox11 -- -u /usr/bin/python 905 pts/6 S+ 0:00 /bin/bash ./hplip-plugin-install -v 3.15.11 -c 42 -u /usr/bin/python 911 pts/6 S+ 0:00 /usr/bin/python ./plugin_install.py -v 3.15.11 -c 42 -u 915 pts/4 Ss+ 0:00 /usr/bin/sudo /usr/bin/python installPlugin.py And again I find sudo awaiting. I run sudo command manually $ cd ~/.hplip/plugin_tmp/ $ /usr/bin/sudo /usr/bin/python installPlugin.py Executing installPlugin.py Success! Break the stuck hp-plugin. Continue with the step 1) and finish. Experienced two, as I think, related issues: 1) When I run setup file hplip-3.15.11.run it gets stuck at this point ENTER USER PASSWORD ------------------- Please enter the sudoer (*******)'s password: / And these are the processes $ ps a ... 19775 pts/1 S+ 0:00 sh ./hplip-3.15.11.run 19831 pts/1 S+ 0:00 /bin/bash ./hplip-install 19834 pts/1 S+ 0:02 python ./install.py -i 19952 pts/2 Ss+ 0:00 /usr/bin/sudo true ... I see there is "sudo", but I have entered the sudo password already. Well I break setup and "sudo" it. So far so good till I get to the issue 2 2) As expected I get this "error: hp-plugin should not be run as root/superuser error: hp-plugin command failed. Please run hp-plugin manually." I continue the setup and get into GUI mode and after all I get "Please run 'hp-plugin' as normal user to install plug-ins." I run $ hp-plugin Accept license agreement and get stuck at this Plug-in version: 3.15.11 Installed HPLIP version: 3.15.11 Number of files to install: 42 And my processes are   779 pts/6 S+ 0:00 python /usr/bin/hp-plugin   818 pts/6 S+ 0:00 sh -c sh /home/.../.hplip/hplip-3.15.11-plugin.run --keep --nox11 -- -u /usr/bin/python   819 pts/6 S+ 0:00 sh /home/.../.hplip/hplip-3.15.11-plugin.run --keep --nox11 -- -u /usr/bin/python   905 pts/6 S+ 0:00 /bin/bash ./hplip-plugin-install -v 3.15.11 -c 42 -u /usr/bin/python   911 pts/6 S+ 0:00 /usr/bin/python ./plugin_install.py -v 3.15.11 -c 42 -u   915 pts/4 Ss+ 0:00 /usr/bin/sudo /usr/bin/python installPlugin.py And again I find sudo awaiting. I run sudo command manually $ cd ~/.hplip/plugin_tmp/ $ /usr/bin/sudo /usr/bin/python installPlugin.py Executing installPlugin.py Success! Break the stuck hp-plugin. Continue with the step 1) and finish. P.S. $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 15.10 Release: 15.10 Codename: wily Actually run Kubuntu.
2015-12-03 14:22:12 Dejavu_Dmitry bug added subscriber Dejavu_Dmitry
2015-12-04 16:15:28 Peter Oschi bug added subscriber Peter Oschi
2016-01-19 16:20:34 Flames_in_Paradise hplip: status New Confirmed
2016-01-19 16:21:30 Flames_in_Paradise tags wily
2016-01-22 09:38:01 Leandro Scott marked as duplicate 1510950
2016-01-22 16:31:23 Leandro Scott changed duplicate marker 1510950 1486731