HPLIP does not detect HP Envy 5646 properly

[gcc]

1. Ubuntu 12.04
2. HP envy 5646
3. hp-check -t output: see below

4. A detailed explanation of your problem:

hp-setup does not detect the HP Envy on the network. I can add it using manual discovery by Ip address, but none of SLP, mDNS or Avahi work.

The mDNS request and response sequence works fine, but I think HPLIP is searching for the wrong entry in the models.dat file. The debug output from hp-setup is:

Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns)
hp-setup[23218]: debug: Outgoing: (44)
hp-setup[23218]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[23218]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[23218]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[23218]: debug: Incoming: (552)
hp-setup[23218]: debug: 0000: 00 00 84 00 00 01 00 01 00 00 00 04 0f 5f 70 64 ............._pd
hp-setup[23218]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[23218]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[23218]: debug: 0030: 00 01 00 00 00 0a 00 1f 1c 48 50 20 45 4e 56 59 .........HP ENVY
hp-setup[23218]: debug: 0040: 20 35 36 34 30 20 73 65 72 69 65 73 20 5b 45 46 5640 series [EF
hp-setup[23218]: debug: 0050: 38 43 41 38 5d c0 0c c0 38 00 21 00 01 00 00 00 8CA8]...8.!.....
hp-setup[23218]: debug: 0060: 0a 00 17 00 00 00 00 23 8c 0e 48 50 35 30 36 35 .......#..HP5065
hp-setup[23218]: debug: 0070: 46 33 45 46 38 43 41 38 c0 21 c0 38 00 10 00 01 F3EF8CA8.!.8....
hp-setup[23218]: debug: 0080: 00 00 00 0a 01 76 09 74 78 74 76 65 72 73 3d 31 .....v.txtvers=1
hp-setup[23218]: debug: 0090: 08 71 74 6f 74 61 6c 3d 31 40 70 64 6c 3d 61 70 .qtotal=1@pdl=ap
hp-setup[23218]: debug: 00a0: 70 6c 69 63 61 74 69 6f 6e 2f 76 6e 64 2e 68 70 plication/vnd.hp
hp-setup[23218]: debug: 00b0: 2d 50 43 4c 2c 69 6d 61 67 65 2f 6a 70 65 67 2c -PCL,image/jpeg,
hp-setup[23218]: debug: 00c0: 61 70 70 6c 69 63 61 74 69 6f 6e 2f 50 43 4c 6d application/PCLm
hp-setup[23218]: debug: 00d0: 2c 69 6d 61 67 65 2f 75 72 66 12 50 61 70 65 72 ,image/urf.Paper
hp-setup[23218]: debug: 00e0: 4d 61 78 3d 3c 6c 65 67 61 6c 2d 41 34 25 6b 69 Max=<legal-A4%ki
hp-setup[23218]: debug: 00f0: 6e 64 3d 64 6f 63 75 6d 65 6e 74 2c 65 6e 76 65 nd=document,enve
hp-setup[23218]: debug: 0100: 6c 6f 70 65 2c 70 68 6f 74 6f 2c 70 6f 73 74 63 lope,photo,postc
hp-setup[23218]: debug: 0110: 61 72 64 16 74 79 3d 48 50 20 45 4e 56 59 20 35 ard.ty=HP ENVY 5
hp-setup[23218]: debug: 0120: 36 34 30 20 73 65 72 69 65 73 1d 70 72 6f 64 75 640 series.produ
hp-setup[23218]: debug: 0130: 63 74 3d 28 48 50 20 45 4e 56 59 20 35 36 34 30 ct=(HP ENVY 5640
hp-setup[23218]: debug: 0140: 20 73 65 72 69 65 73 29 0a 75 73 62 5f 4d 46 47 series).usb_MFG
hp-setup[23218]: debug: 0150: 3d 48 50 18 75 73 62 5f 4d 44 4c 3d 45 4e 56 59 =HP.usb_MDL=ENVY
hp-setup[23218]: debug: 0160: 20 35 36 34 30 20 73 65 72 69 65 73 0b 70 72 69 5640 series.pri
hp-setup[23218]: debug: 0170: 6f 72 69 74 79 3d 34 30 15 6d 61 63 3d 35 30 3a ority=40.mac=50:
hp-setup[23218]: debug: 0180: 36 35 3a 66 33 3a 65 66 3a 38 63 3a 61 38 25 61 65:f3:ef:8c:a8%a
hp-setup[23218]: debug: 0190: 64 6d 69 6e 75 72 6c 3d 68 74 74 70 3a 2f 2f 48 dminurl=http://H
hp-setup[23218]: debug: 01a0: 50 35 30 36 35 46 33 45 46 38 43 41 38 2e 6c 6f P5065F3EF8CA8.lo
hp-setup[23218]: debug: 01b0: 63 61 6c 2e 05 6e 6f 74 65 3d 29 55 55 49 44 3d cal..note=)UUID=
hp-setup[23218]: debug: 01c0: 31 63 38 35 32 61 34 64 2d 62 38 30 30 2d 31 66 1c852a4d-b800-1f
hp-setup[23218]: debug: 01d0: 30 38 2d 61 62 63 64 2d 35 30 36 35 66 33 65 66 08-abcd-5065f3ef
hp-setup[23218]: debug: 01e0: 38 63 61 38 07 43 6f 6c 6f 72 3d 54 08 44 75 70 8ca8.Color=T.Dup
hp-setup[23218]: debug: 01f0: 6c 65 78 3d 54 06 53 63 61 6e 3d 54 c0 69 00 01 lex=T.Scan=T.i..
hp-setup[23218]: debug: 0200: 00 01 00 00 00 0a 00 04 c0 a8 00 66 c0 69 00 1c ...........f.i..
hp-setup[23218]: debug: 0210: 00 01 00 00 00 0a 00 10 fe 80 00 00 00 00 00 00 ................
hp-setup[23218]: debug: 0220: 52 65 f3 ff fe ef 8c a8 Re......
hp-setup[23218]: debug: Response: ID=0 FLAGS=0x8400 Q=1 A=1 AUTH=0 ADD=4
hp-setup[23218]: debug: Q: _pdl-datastream._tcp.local. TYPE=12 CLASS=1
hp-setup[23218]: debug: PTR: HP ENVY 5640 series [EF8CA8]._pdl-datastream._tcp.local.
hp-setup[23218]: debug: TXT: {'note': '', 'kind': 'document,envelope,photo,postcard', 'usb_MDL': 'ENVY 5640 series', 'ty': 'HP ENVY 5640 series', 'usb_MFG': 'HP', 'Duplex': 'T', 'qtotal': '1', 'product': '(HP ENVY 5640 series)', 'Scan': 'T', 'priority': '40', 'adminurl': 'http://HP5065F3EF8CA8.local.', 'mac': '50:65:f3:ef:8c:a8', 'pdl': 'application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf', 'PaperMax': '<legal-A4', 'Color': 'T', 'txtvers': '1', 'UUID': '1c852a4d-b800-1f08-abcd-5065f3ef8ca8'}
hp-setup[23218]: debug: A: 192.168.0.102
hp-setup[23218]: debug: AAAA: '\xfe\x80\x00\x00\x00\x00\x00\x00Re\xf3\xff\xfe\xef\x8c\xa8'
hp-setup[23218]: debug: Outgoing: (87)
hp-setup[23218]: debug: 0000: 00 00 00 00 00 01 00 01 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[23218]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[23218]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[23218]: debug: 0030: 00 01 00 00 ff ff 00 1f 1c 48 50 20 45 4e 56 59 .........HP ENVY
hp-setup[23218]: debug: 0040: 20 35 36 34 30 20 73 65 72 69 65 73 20 5b 45 46 5640 series [EF
hp-setup[23218]: debug: 0050: 38 43 41 38 5d c0 0c 8CA8]..
hp-setup[23218]: debug: Outgoing: (87)
hp-setup[23218]: debug: 0000: 00 00 00 00 00 01 00 01 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[23218]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[23218]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[23218]: debug: 0030: 00 01 00 00 ff ff 00 1f 1c 48 50 20 45 4e 56 59 .........HP ENVY
hp-setup[23218]: debug: 0040: 20 35 36 34 30 20 73 65 72 69 65 73 20 5b 45 46 5640 series [EF
hp-setup[23218]: debug: 0050: 38 43 41 38 5d c0 0c 8CA8]..
hp-setup[23218]: debug: Found 1 devices
hp-setup[23218]: debug: Cache miss: hp_envy_5640_series
hp-setup[23218]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[23218]: debug: Searching for section [hp_envy_5640_series] in file /usr/share/hplip/data/models/models.dat
error: No devices found on bus: net

Note that it looks for a section called "hp_envy_5640_series" in the models.dat file. However this section is present without the "hp_" prefix:

[envy_5640_series]
align-type=-1
clean-type=-1
...

The version of that file that I have is the one that came with hplip 3.15.9, which seems a little old (2013):

# Last written on Thu, 10 Oct 2013 14:59:33 by kodu.
# Model editor version 10.2 (Qt4).

If I modify the file to add the "hp_" prefix to the entry, then network detection works.

5. Steps to recreate the problem.

* Install HP Envy on network
* Run hp-setup -g
* Choose Network/Ethernet/Wireless, Advanced Options -> Network discovery method -> mDNS, click Next
* Observe that printer is not detected
* Modify the models.dat file to add the hp_ prefix to the envy_5640_series entry
* Click Refresh
* Observe that printer is detected
* File bug report

$ hp-check -t
Saving output in log file: /home/chris/projects/2004/boxi/arm/wrappers/hp-check.log

HP Linux Imaging and Printing System (ver. 3.15.9)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to
determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built
HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.11.0-26-generic #45~precise1-Ubuntu SMP Tue Jul 15 04:02:35 UTC 2014 GNU/Linux
 Host: lap-x201
 Proc: 3.11.0-26-generic #45~precise1-Ubuntu SMP Tue Jul 15 04:02:35 UTC 2014 GNU/Linux
 Distribution: ubuntu 12.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.15.9
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.15.9

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.15.9
html=/usr/share/doc/hplip-3.15.9
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=no
dbus-build=yes
cups11-build=no
doc-build=no
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.15.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = "hp:/net/Officejet_4500_G510n-z?ip=192.168.1.68"
printer_name =
working_dir = .

[installation]
date_time = 04/10/15 15:32:42
version = 3.15.9

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[upgrade]
notify_upgrade = false
last_upgraded_time = 1443968006
pending_upgrade_time = 0

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.05 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.22 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 network network -wget OPTIONAL - 1.13.4 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
 dbus DBus - Message bus system REQUIRED - 1.4.18 OK -

-------------------------
| General Dependencies |
-------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.0.0 OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 2.5 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.9.1 OK -
 python-xml Python XML libraries REQUIRED - 2.0.1 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 1.5.3 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.4.3 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.0.22 OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.3 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.9.1 OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.15 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.3 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.5.3 OK -
 sane SANE - Scanning library REQUIRED - 1.0.22 OK -

---------------
| COMPILEDEP |
---------------

 libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.6.3 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.15.9 OK -
 hpmudext IO-Extension REQUIRED - 3.15.9 OK -

-----------------------
| Scan Configuration |
-----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.15.9 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.15.9 OK 'hpaio found in /etc/sane.d/dll.conf'

-----------------------
| Other Dependencies |
-----------------------

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/net/Officejet_4500_G510n-z?ip=192.168.1.68' is a Hewlett-Packard Officejet_4500_G510n-z all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Afnog-2014-laser
----------------
Type: Unknown
Device URI: socket://lp00.mtg.afnog.org:9100
PPD: /etc/cups/ppd/Afnog-2014-laser.ppd
PPD Description: Canon iR1133 PXL
Printer status: printer Afnog-2014-laser is idle. enabled since Sun 25 May 2014 08:49:46 BST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Aptivate-HP-LaserJet
--------------------
Type: Unknown
Device URI: socket://10.0.156.219:9100
PPD: /etc/cups/ppd/Aptivate-HP-LaserJet.ppd
PPD Description: HP LaserJet 2300 Foomatic/Postscript
Printer status: printer Aptivate-HP-LaserJet is idle. enabled since Fri 09 Jan 2015 15:28:13 GMT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Kyocera-PyCon
-------------
Type: Unknown
Device URI: usb://Kyocera/FS-C5250DN?serial=Q562425438
PPD: /etc/cups/ppd/Kyocera-PyCon.ppd
PPD Description: Kyocera FS-C5200DN KPDL Foomatic/Postscript
Printer Unplugged or turned off-PyCon disabled since Sun 21 Sep 2014 11:16:04 BST -
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Red-Towers-HP-OfficeJet
-----------------------
Type: Printer
Device URI: hp:/net/Officejet_4500_G510n-z?ip=192.168.1.68
PPD: /etc/cups/ppd/Red-Towers-HP-OfficeJet.ppd
PPD Description: HP Officejet 4500 g510n-z, hpcups 3.12.2
Printer status: printer Red-Towers-HP-OfficeJet is idle. enabled since Wed 21 May 2014 17:55:48 BST
error: Unable to communicate with device (code=12): hp:/net/Officejet_4500_G510n-z?ip=192.168.1.68
error: unable to open channel
error: Communication status: Failed

Simply_Italian_Brother
----------------------
Type: Unknown
Device URI: socket://192.168.6.155:9100
PPD: /etc/cups/ppd/Simply_Italian_Brother.ppd
PPD Description: Brother MFC-J6910DW CUPS
Printer status: printer Simply_Italian_Brother is idle. enabled since Sat 13 Dec 2014 08:00:03 GMT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

--------------
| PERMISSION |
--------------

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 1
Total Warnings: 4

Done.