Memory is low - LaserJet 100 color MFP M175a while printing document with graphics

Bug #1494791 reported by hejkki
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
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Bug Description

If i print something from LibreOffice, for example a document with 2 photos, it isn't printing anything.
On the printers display it says "Memory is low. Job canceled"

"Press OK to continue."

When i press ok, it says "Ready" and no paper is printed.

Printing text-only or small pictures works well.
Printer works well in Windows 7 while printing the exact same documents.

I have Ubuntu 14.04.1 LTS

HP Linux Imaging and Printing System (ver. 3.14.3)

Tags: hplip
hejkki (heikki-kniivila)
tags: added: hplip
Revision history for this message
goutam (goutamkk) wrote :

Hi

Can you please download and install hplip-3.15.6.run file from http://sourceforge.net/projects/hplip/files/hplip/3.15.6/hplip-3.15.6.run/download .

Run command ' sh hplip-3.15.6.run' to install the package.

Delete the existing queue for this printer in 'system-config-printer' and reconfigure the queue using command 'hp-setup'

Hopefully this should solve the issue. If the issue still exist please let us know.

Thanks,
goutam

Revision history for this message
hejkki (heikki-kniivila) wrote :

Warning while running the command...

and i tested manually delete all printers usingsystem-config-printer and running hp-setup to re-install it.
Still not working...

here's the terminal output of the last part of running the script...

RE-STARTING HP_SYSTRAY
----------------------

HP Linux Imaging and Printing System (ver. 3.15.6)
System Tray Status Service ver. 2.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)

Revision history for this message
goutam (goutamkk) wrote :

Are you able to print test page using command 'hp-testpage' ?

Revision history for this message
hejkki (heikki-kniivila) wrote :

Installed HPLIP version: 3.15.7

hp-testpage works fine.
An example pdf that isn't working is attached...

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