Unable to print - hplip plugin failure with hplip-3.15.7
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
This is on Arch Linux 64bit with a LaserJet Pro MFP M127fn, while using hplip-3.15.7 and corresponding plugin version. The cups web interface mentions "filter failed". The output of hp-check -t is:
---------------
| SYSTEM INFO |
---------------
Kernel: 4.1.4-1-ARCH #1 SMP PREEMPT Mon Aug 3 21:30:37 UTC 2015 GNU/Linux
Host: jpdesktop
Proc: 4.1.4-1-ARCH #1 SMP PREEMPT Mon Aug 3 21:30:37 UTC 2015 GNU/Linux
Distribution: unknown
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.15.7
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.15.7
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-
internal-tag=3.15.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
[plugin]
installed = 1
eula = 1
version = 3.15.7
Current contents of '~/.hplip/
[last_used]
device_uri = hp:/net/
printer_name = HP_LaserJet_
working_dir = .
[installation]
date_time = 08/09/15 20:16:15
version = 3.15.7
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = false
last_upgraded_time = 1439164341
pending_
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.16 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.0.4 OK 'CUPS Scheduler is running'
dbus DBus - Message bus system REQUIRED - 1.8.20 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.113 OK -
network network -wget OPTIONAL - 1.16.3 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.24 OK -
-------
| General Dependencies |
-------
libpthread libpthread - POSIX threads library REQUIRED - b'2.21' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.0.4 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.24 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.2.0 OK -
sane SANE - Scanning library REQUIRED - 1.0.24 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.4.3 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK -
python3-xml Python XML libraries REQUIRED - 2.1.0 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.0.4 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.4.3 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
---------------
| COMPILEDEP |
---------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.15.7 OK -
hpmudext IO-Extension REQUIRED - 3.15.7 OK -
-------
| Scan Configuration |
-------
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.7 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.15.7 OK -
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_LaserJet_
-------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer Rendering completedLaserJ
Required plug-in status: Installed
Communication status: Good
HP_LaserJet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax2 hpcups
Printer status: printer HP_LaserJet_
Required plug-in status: Installed
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 2
Total Warnings: 0
#######
cups error log mentions:
D [06/Aug/
D [06/Aug/
D [06/Aug/
#######
Downgrading to hplip-3.15.6 and corresponding plugin "fixes" the issue and printing is again possible.
This is an issue with hplip 3.15.7 drivers. I have provided the patch for the same in the bug report /bugs.launchpad .net/hplip/ +bug/1476920.
https:/
This issue will be resolved in our next version of hplip.
If you wish to go back to hplip-3.15.6. You can download the drivers from sourceforge. net/projects/ hplip/files/ hplip/3. 15.6/hplip- 3.15.6. run/download
http://
Sorry for the inconvenience.
Thanks,
Goutam