HPLIP recognizes Network WiFi Printer OfficeJetPro8600 bur fails to install
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
HP Linux Imaging and Printing System (ver. 3.15.6)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: manjarolinux distro is not found in AUTH_TYPES
Checking for Deprecated items....
error: This distro (i.e unknown ) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):
Checking for HPLIP updates....
error: HPLIP upgrade is disabled by Archlinux for security reasons, see https:/
Done.
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)?
Checking for Dependencies....
warning: unknown- version is not supported. Using unknown-0 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.16.7.13-1-MANJARO #1 SMP PREEMPT Fri Jun 12 18:43:09 UTC 2015 GNU/Linux
Host: djringjr-laptop
Proc: 3.16.7.13-1-MANJARO #1 SMP PREEMPT Fri Jun 12 18:43:09 UTC 2015 GNU/Linux
Distribution: unknown
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.15.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.15.6
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-
internal-tag=3.15.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
[plugin]
installed = 1
eula = 1
version = 3.15.6
Current contents of '~/.hplip/
[installation]
date_time = 06/26/15 03:54:00
version = 3.15.6
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.0.3 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.16.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.112 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.24 OK -
dbus DBus - Message bus system REQUIRED - 1.8.18 OK -
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.16 OK -
-------
| General Dependencies |
-------
error: python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - - MISSING 'python3-pil needs to be installed'
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.1.44 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.24 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.4.3 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.4.3 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
python3-xml Python XML libraries REQUIRED - 2.1.0 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - 1.0.24 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.0.3 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.21' OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.0.3 OK -
---------------
| COMPILEDEP |
---------------
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.1.0 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.15.6 OK -
hpmudext IO-Extension REQUIRED - 3.15.6 OK -
-------
| Scan Configuration |
-------
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.6 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.15.6 OK -
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
device `v4l:/dev/video0' is a Noname Lenovo EasyCamera virtual device
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_Officejet_
-------
Type: Unknown
Device URI: dnssd:/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8600, hpcups 3.14.7
Printer status: printer HP_Officejet_
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Officejet_Pro_8600
------------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8600 hpijs, 3.15.6
Printer status: printer Officejet_Pro_8600 is idle. enabled since Fri 26 Jun 2015 00:31:16 EDT
error: Unable to communicate with device (code=12): hp:/net/
error: unable to open channel
error: Communication status: Failed
Officejet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax4 hpcups
Printer status: printer Officejet_
error: Unable to communicate with device (code=12): hpfax:/
error: unable to open channel
error: Communication status: Failed
--------------
| PERMISSION |
--------------
Checking Permissions....
Permissions are correct.
Checking for Configured Queues....
unknown protocol device_
Queue(s) configured correctly using HPLIP.
Checking for HP Properitery Plugin's....
No plug-in printers are configured.
Checking for Printer Status....
error: 'Officejet_
Turn On Printer and re-run hp-doctor
error: 'Officejet_
Turn On Printer and re-run hp-doctor
Diagnose completed...
More information on Troubleshooting
Now RUNNING hp-check
warning: manjarolinux distro is not found in AUTH_TYPES
warning: unknown- version is not supported. Using unknown-0 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.16.7.13-1-MANJARO #1 SMP PREEMPT Fri Jun 12 18:43:09 UTC 2015 GNU/Linux
Host: djringjr-laptop
Proc: 3.16.7.13-1-MANJARO #1 SMP PREEMPT Fri Jun 12 18:43:09 UTC 2015 GNU/Linux
Distribution: unknown
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.15.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.15.6
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-
internal-tag=3.15.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
[plugin]
installed = 1
eula = 1
version = 3.15.6
Current contents of '~/.hplip/
[installation]
date_time = 06/26/15 04:00:37
version = 3.15.6
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
network network -wget OPTIONAL - 1.16.3 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.112 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.0.3 OK 'CUPS Scheduler is running'
dbus DBus - Message bus system REQUIRED - 1.8.18 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.24 OK -
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.16 OK -
-------
| General Dependencies |
-------
sane SANE - Scanning library REQUIRED - 1.0.24 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.21' OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.4.3 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.0.3 OK -
python3-xml Python XML libraries REQUIRED - 2.1.0 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.4.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.24 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.1.44 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.0.3 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
error: python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - - MISSING 'python3-pil needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK -
---------------
| COMPILEDEP |
---------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.1.0 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.15.6 OK -
cupsext CUPS-Extension REQUIRED - 3.15.6 OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.15.6 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.6 OK 'hpaio found in /etc/sane.
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
device `v4l:/dev/video0' is a Noname Lenovo EasyCamera virtual device
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_Officejet_
-------
Type: Unknown
Device URI: dnssd:/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8600, hpcups 3.14.7
Printer status: printer HP_Officejet_
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Officejet_Pro_8600
------------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8600 hpijs, 3.15.6
Printer status: printer Officejet_Pro_8600 is idle. enabled since Fri 26 Jun 2015 00:31:16 EDT
error: Unable to communicate with device (code=12): hp:/net/
error: unable to open channel
error: Communication status: Failed
Officejet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax4 hpcups
Printer status: printer Officejet_
error: Unable to communicate with device (code=12): hpfax:/
error: unable to open channel
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 4
Total Warnings: 1
Done.
Please correct bug name to:
HPLIP recognizes Network WiFi Printer OfficeJetPro8600 but fails to install