oward@linux-b399:~> hp-doctor HP Linux Imaging and Printing System (ver. 3.14.6) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Checking for Deprecated items.... error: This distro (i.e suse 13.2beta1) is either deprecated or not yet supported. The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y Checking for HPLIP updates.... error: HPLIP upgrade is disabled by openSUSE for security reasons, see https://bugzilla.novell.com/show_bug.cgi?id=853405 - if you like to upgrade HPLIP, use an openSUSE software package manager like YaST or zypper. Done. error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)? Checking for Dependencies.... warning: suse-13.2beta1 version is not supported. Using suse-13.1 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 3.16.2-1.gdcee397-default #1 SMP Sun Sep 7 04:40:17 UTC 2014 (dcee397) GNU/Linux Host: linux-b399.site Proc: 3.16.2-1.gdcee397-default #1 SMP Sun Sep 7 04:40:17 UTC 2014 (dcee397) GNU/Linux Distribution: suse 13.2beta1 Bitness: 32 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.14.6 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for suse distro 13.2beta1 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.14.6 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/cups/model/manufacturer-PPDs/hplip ppdbase=/usr/share/cups/model/manufacturer-PPDs doc=/usr/share/doc/packages/hplip html==/usr/share/doc/packages/hplip icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/lib/cups/driver bin=/usr/bin # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=no foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=no cups-ppd-install=yes internal-tag=3.14.6 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: [plugin] installed = 1 eula = 1 version = 3.14.6 Current contents of '~/.hplip/hplip.conf' file: [settings] systray_visible = 0 systray_messages = 1 [last_used] device_uri = "hp:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.1.135" printer_name = HP_LaserJet_Pro_MFP_M127fn working_dir = . [commands] scan = [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [upgrade] notify_upgrade = false last_upgraded_time = 1412472225.83278 pending_upgrade_time = 0 [installation] date_time = 10/04/14 18:27:58 version = 3.14.6

-------------------------- | External Dependencies | -------------------------- policykit Admin-Policy-framework OPTIONAL - 0.112 OK - gs Ghostscript REQUIRED 7.05 9.14 OK - network Network-wget OPTIONAL - 1.15 OK - scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK - error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed' error: dbus DBus REQUIRED - 1.8.6 MISSING 'DBUS may not be installed or not running' cups CUPS REQUIRED 1.1 1.5.4 OK 'CUPS Scheduler is running' error: xsane SANE-GUI OPTIONAL 0.9 - MISSING 'xsane needs to be installed' ------------------------- | General Dependencies | ------------------------- reportlab Python-PDF-Lib OPTIONAL 2.0 2.7 OK - error: libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 MISSING 'libcrypto needs to be installed' pil Python-Image-Lib OPTIONAL - 1.1.7 OK - pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.11.1 OK - error: libjpeg JPEG-Lib REQUIRED - - MISSING 'libjpeg needs to be installed' error: libpthread POSIX-Threads-Lib REQUIRED - 2.19 MISSING 'libpthread needs to be installed' python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK - error: python-devel Python-SDK REQUIRED 2.2 2.7.7 MISSING 'python-devel needs to be installed' pyqt4 Python-Qt4 REQUIRED 4.0 4.11.1 OK - error: cups-devel CUPS-SDK REQUIRED - 1.5.4 MISSING 'cups-devel needs to be installed' error: sane-devel SANE-SDK REQUIRED - - MISSING 'sane-devel needs to be installed' error: libusb USB-Lib REQUIRED - 1.0 MISSING 'libusb needs to be installed' sane Scan-Lib REQUIRED - - OK - error: cups-image CUPS-Image-Lib REQUIRED - 1.5.4 MISSING 'cups-image needs to be installed' error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed' python-xml Python-XML-Lib REQUIRED - 2.1.0 OK - error: python-notify Desktop-notifications OPTIONAL - - MISSING 'python-notify needs to be installed' ------------------------------ | Compile Time Dependencies | ------------------------------ error: gcc gcc-Compiler REQUIRED - - MISSING 'gcc needs to be installed' error: libtool Build-tools REQUIRED - - MISSING 'libtool needs to be installed' make GNU-Build-tools REQUIRED 3.0 4.0 OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.14.6 OK - pcardext PhotoCard-Extension REQUIRED - 3.14.6 OK - hpmudext IO-Extension REQUIRED - 3.14.6 OK - ----------------------- | Scan Configuration | ----------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.14.6 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.14.6 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.1.135' is a Hewlett-Packard HP_LaserJet_Pro_MFP_M127fn all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP_LaserJet_Pro_MFP_M127fn -------------------------- Type: Printer Device URI: hp:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.1.135 PPD: /etc/cups/ppd/HP_LaserJet_Pro_MFP_M127fn.ppd PPD Description: HP LaserJet Pro MFP m127fn hpijs, 3.14.6, requires proprietary plugin Printer status: printer HP_LaserJet_Pro_MFP_M127fn is idle. enabled since Sat 04 Oct 2014 06:24:04 PM PDT Required plug-in status: Installed Communication status: Good HP_LaserJet_Pro_MFP_M127fn_fax ------------------------------ Type: Fax Device URI: hpfax:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.1.135 PPD: /etc/cups/ppd/HP_LaserJet_Pro_MFP_M127fn_fax.ppd PPD Description: HP Fax2 hpcups Printer status: printer HP_LaserJet_Pro_MFP_M127fn_fax is idle. enabled since Sat 04 Oct 2014 05:48:25 PM PDT Required plug-in status: Installed Communication status: Good -------------- | PERMISSION | -------------- Missing Required Dependencies ----------------------------- error: 'dbus-1-devel' package is missing/incompatible error: 'python-gobject2' package is missing/incompatible error: 'openssl' package is missing/incompatible error: 'libjpeg-devel' package is missing/incompatible error: 'glibc' package is missing/incompatible error: 'python-devel' package is missing/incompatible error: 'python-xml' package is missing/incompatible error: 'libpython2_7-1_0' package is missing/incompatible error: 'cups-devel' package is missing or 'cups' service is not running. error: 'cupsddk' package is missing or 'cups' service is not running. error: 'sane-backends-devel' package is missing/incompatible error: 'libusb-1_0-devel' package is missing/incompatible error: 'libusb-1_0-0' package is missing/incompatible error: 'cups-devel' package is missing or 'cups' service is not running. error: 'net-snmp-devel' package is missing/incompatible error: 'gcc-c++' package is missing/incompatible error: 'libtool' package is missing/incompatible error: 'libgphoto2-devel' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'avahi-utils' package is missing/incompatible error: 'xsane' package is missing/incompatible error: 'python-notify' package is missing/incompatible ENTER ROOT/SUPERUSER PASSWORD ----------------------------- Please enter the root/superuser password: Do you want to update repository and Install missing/incompatible packages. (a=install all*, c=custom_install, s=skip):a Updating repository ------------------- Installing Missing/Incompatible packages ---------------------------------------- cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses net-snmp-devel" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses cupsddk" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses dbus-1-devel" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libpython2_7-1_0" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libjpeg-devel" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libusb-1_0-0" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses glibc" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses python-devel" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses openssl" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses python-notify" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses sane-backends-devel" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses cups-devel" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses python-xml" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libtool" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libusb-1_0-devel" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses python-gobject2" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses avahi-utils" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses xsane" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses gcc-c++" cmd =su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libgphoto2-devel" Checking Permissions.... Permissions are correct. Checking for Configured Queues.... Queue(s) configured correctly using HPLIP. Checking for HP Properitery Plugin's.... Plugin's already installed Diagnose completed... More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html howard@linux-b399:~>