It used to work fine, however after some update of hplig the same issue happens for me. The error code 1032, cartridge not latched does not let HP setup work. I can print and use the scanner. hplip version 3.15.6 ubunto 14.04 Printer HP PSC1315 all-in-one The command: hp-check -t Gives the following result: Saving output in log file: /home/simone/hp-check.log HP Linux Imaging and Printing System (ver. 3.15.6) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version --------------- | SYSTEM INFO | --------------- Kernel: 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:22:43 UTC 2014 GNU/Linux Host: simone-K53SV Proc: 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:22:43 UTC 2014 GNU/Linux Distribution: ubuntu 14.04 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.15.6 HPLIP-Home: /usr/share/hplip HPLIP-Installation: Auto installation is supported for ubuntu distro 14.04 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.15.6 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.15.6 html=/usr/share/doc/hplip-3.15.6 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=no foomatic-drv-install=no foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.15.6 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: File o directory non esistente Current contents of '~/.hplip/hplip.conf' file: [upgrade] notify_upgrade = true last_upgraded_time = 1434148077 pending_upgrade_time = 0 latest_available_version = 3.15.6 [settings] systray_visible = 0 systray_messages = 0 [last_used] device_uri = hp:/usb/psc_1310_series?serial=CN467B116CO2 printer_name = working_dir = . [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [installation] date_time = 13/06/2015 23:02:26 version = 3.15.6 -------------------------- | External Dependencies | -------------------------- gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.10 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.23 OK - xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK - cups CUPS - Common Unix Printing System REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running' policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - network network -wget OPTIONAL - 1.15 OK - avahi-utils avahi-utils OPTIONAL - 0.6.31 OK - dbus DBus - Message bus system REQUIRED - 1.6.18 OK - ------------------------- | General Dependencies | ------------------------- libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK - python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK - reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK - python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK - python-xml Python XML libraries REQUIRED - 2.1.0 OK - libusb libusb - USB library REQUIRED - 1.0 OK - cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK - libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK - sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK - pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK - python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK - pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.10.4 OK - libjpeg libjpeg - JPEG library REQUIRED - - OK - libpthread libpthread - POSIX threads library REQUIRED - 2.19 OK - python-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK - sane SANE - Scanning library REQUIRED - 1.0.23 OK - --------------- | COMPILEDEP | --------------- libtool libtool - Library building support services REQUIRED - 2.4.2 OK - gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.8.2 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.15.6 OK - hpmudext IO-Extension REQUIRED - 3.15.6 OK - ----------------------- | Scan Configuration | ----------------------- scanext Scan-SANE-Extension REQUIRED - 3.15.6 OK - hpaio HPLIP-SANE-Backend REQUIRED - 3.15.6 OK 'hpaio found in /etc/sane.d/dll.conf' ----------------------- | Other Dependencies | ----------------------- ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/usb/psc_1310_series?serial=CN467B116CO2' is a Hewlett-Packard psc_1310_series all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- Device URI Model -------------------------------- ------------------- hp:/usb/psc_1310_series?serial=C HP psc 1310 series N467B116CO2 --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- psc_1310 -------- Type: Printer Device URI: hp:/usb/psc_1310_series?serial=CN467B116CO2 PPD: /etc/cups/ppd/psc_1310.ppd PPD Description: HP PSC 1310 Series, hpcups 3.15.6 Printer status: la stampante psc_1310 è inattiva. è stata abilitata da sab 13 giu 2015 22:49:42 CEST Communication status: Good -------------- | PERMISSION | -------------- USB psc_1310 Required - - OK Node:'/dev/bus/usb/003/005' Perm:' root lp rw- rw- rw- rw- r--' No errors or warnings. Done.