D1660 Align Carts Prints Only Rows D & I

Bug #1309939 reported by fleamour
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

HPLIP-3.14.4

Elementary OS 0.2 ~ Latest HPLIP installed as Ubuntu 12.04 LTS. I have noticed the last two versions of HPLIP have not printed the align carts sheet properly. I was running HPLIP 3.14.3 under Ubuntu 12.04 GNOME Fallback & encountered same error. I am now running eOS Luna & same behaviour.

When trying to align carts the test sheet is not complete, only rows D & I are printed properly. The rest are incomplete or missing entirely. Obviously I want to realign when replacing old carts with new.

I have deleted & re-added printer, no dice. The version that was in Software Centre repos with 12.04 was buggy, hence installing latest version, not sure if this is a regression?

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.2.0-60-generic #91-Ubuntu SMP Wed Feb 19 03:54:44 UTC 2014 GNU/Linux
 Host: ASRock
 Proc: 3.2.0-60-generic #91-Ubuntu SMP Wed Feb 19 03:54:44 UTC 2014 GNU/Linux
 Distribution: unknown 0.0
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.14.4
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro 0.0 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.14.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.4
html=/usr/share/doc/hplip-3.14.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1397908570
pending_upgrade_time = 0
latest_available_version = 3.14.4

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/Deskjet_D1600_series?serial=CN97E3C44805HQ"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 19/04/14 13:30:01
version = 3.14.4

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.13.4 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
 dbus DBus REQUIRED - 1.4.18 OK -
 cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
 cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.22 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.6.3 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.14.4 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.14.4 OK -
 hpmudext IO-Extension REQUIRED - 3.14.4 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.14.4 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.14.4 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------- -----------------------
  hp:/usb/Deskjet_D1600_series?se HP Deskjet D1600 series
  rial=CN97E3C44805HQ

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet_D1600
-------------
Type: Printer
Device URI: hp:/usb/Deskjet_D1600_series?serial=CN97E3C44805HQ
PPD: /etc/cups/ppd/Deskjet_D1600.ppd
PPD Description: HP Deskjet d1600 Series, hpcups 3.14.4
Printer status: printer Deskjet_D1600 is idle. enabled since Sat 19 Apr 2014 13:15:36 BST
Communication status: Good

--------------
| PERMISSION |
--------------

USB Deskjet_D1600 Required - - OK Node:'/dev/bus/usb/001/004' Perm:' root lp rw- rw- rw- rw- r--'
No errors or warnings.

Revision history for this message
fleamour (gtx-swift) wrote :

Still experience this bug under Mint Rosa 17.3.

Revision history for this message
fleamour (gtx-swift) wrote :

This bug is invalid as it was a hardware problem also occurring under Windows. Please delete.

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