Printing fails on photo paper is paper type is set correctly

Bug #1262209 reported by Twisted Lucidity
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
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Bug Description

OS: Kubuntu 13.10
HPLIP: 3.13.11
Printer: HP OfficeJet 6500A Plus

When I load photo paper and leave the paper type at "Automatic" or set it to "Photo"; the printer reports a "Wrong type of paper" error and printing fails (it does no tell me what type it think it has or what value got sent).

If I look in the printer's log, all I see is:
=========================
| ID | Event | Description |
=========================
| 4207 | 70350 | Printer Event A |
=========================

If I set the paper type to "Plain" (which *is* the wrong type of paper), printing works.

Printing from Windows works as expected, so it's not the printer or the paper causing the problem.

Revision history for this message
Twisted Lucidity (lucidlytwisted) wrote :

Just found bug #508152 (don't know why it didn't come up in my searches before logging this one).
I think this is a duplicate.

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