Comment 9 for bug 1250806

Hello Mura,

I think I found the root cause. Can you try one more thing before trying above steps.

1) While installing HPLIP version 3.13.11 from hplip-3.13.11.run file, one more directory (hplip-3.13.11) whould have been created in the same location where hplip-3.13.11.run was run. (Otherwise please install HPLIP3.13.11 from the same run file again and generate hplip-3.13.11 directory)

2) Open prnt/hpcups/SystemServices.cpp file from hplip-3.13.11 directory and change "fname[64];" to "fname[256]={0};"

3) Now open terminal and change directory (cd) to hplip-3.13.11 directory

4) Now run below commands to install hpcups again.
     make
     sudo make install

5) Now try printing and let us know the result.

6) If this does not work then try steps mentioned before.

Thanks,
Sanjay