install error

Bug #1250185 reported by Don Butera
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

Purchased HP Officejet Pro 8600 e-all-in-one printer to print over the network. Had problems with installation which were resolved. I have succcessfully installed the printer on the network - printer has URL and an ethernet address. All network variables are successfully resolved. HP-doctor identifies that the printer is OFF, but it is not. It appears that the printer is installed as a USB connected device because it prints when connected via USB cable. OS is Ubuntu 12.04 LTS

Revision history for this message
Sanjay Kumar (sanjay-kumar14) wrote :

Hello Don,

Can you try below instructions and check if issue is fixed.

=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html

=> Reconfigure print queue using below commands.
       => hp-setup -r (remove all print queues)
       => hp-setup
=>Try printing now.

Revision history for this message
Don Butera (dmbutera) wrote : Re: [Bug 1250185] Re: install error

I fixed this myself by going in to CUPS and reconfiguring the printer
from a USB connection to a network connection. Thanks.

On Thu, 2013-11-21 at 09:31 +0000, Sanjay Kumar wrote:

> Hello Don,
>
> Can you try below instructions and check if issue is fixed.
>
> => Download and install the latest HPLIP release from
> http://hplipopensource.com/hplip-web/install/install/index.html
>
>
> => Reconfigure print queue using below commands.
> => hp-setup -r (remove all print queues)
> => hp-setup
> =>Try printing now.
>

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