HP Device Manager - Plug-in Installer hangs

[Pär Johansson]

My system is a Fedora 17. The printer is a HP LaserJet 1018, connected with USB.

Just upgraded to hplip 3.13.10. When the printer is switched on, I am prompted to install the required plugin.
However, it just hangs when I click "next".

Issuing "ps x" in a terminal window, I notice one row stating " Z 0:00 [python] <defunct>".

The "hp-doctor" notices that the plugin is not installed. Chosing "d" for "Download plugin from HP (recommended)".
It also hangs with "Downloading plugin: [\ ] 0%".

Best regards,

Pär Johansson

[Amarnath Chitumalla (amarnath-chitumalla)]

Hi,

hp-plugin command tries to download the plugin binary from www.openprinting.org and this server is down so after some retries downloads from "http://hplipopensource.com/hplip-web/plugin/hplip-3.13.10-plugin.run". Please follow below steps.

 $ sudo hp-plugin -g

--> wait for some time to try 1st from www.openprinting.org (it fails) and later downloads from hplipopensource.com.

(or)

$ wget http://hplipopensource.com/hplip-web/plugin/hplip-3.13.10-plugin.run
--> downloads plugin to loacal system

$ sudo hp-plugin -g
--> select 2nd option to use local downloaded file.

Thanks & Regards,
Amarnath

[Pär Johansson (paer-johansson)]

Thank You for the quick reply!

Also had to download "http://hplipopensource.com/hplip-web/plugin/hplip-3.13.10-plugin.run.asc"; otherwise it worked fine.
Plugin installation worked and so did firmware download and install.

Best regards,

Pär Johansson

[Sarbeswar Meher (sarbeswar-meher)]

Changing to 'Invalid' as no code change is needed.