hplip fails between 3.12.6-3.1 and 3.13.4-1+b1

[Roderick Tye]

I have an HP Laserjet P1102 printer and run Debian testing. Since the upgrade to 3.13.4-1+b1, the printer has stopped working. Printing appears to work normally from applications or the CUPS web page, the printer power light blinks once but nothing is printed. There is no error message in any of the logs. On the CUPS web page, the job status is "Filter failed".
If I downgrade to the stable version of hplip (3.12.6-3.1) using the command:
apt-get install hplip/stable libhpmud0/stable libsnmp15/stable libsane-hpaio/stable hplip-data/stable printer-driver-hpcups/stable
the printer works correctly, without any other change to configuration.

The following is the output of hp-check -t, run as root with the stable version of hplip installed. Note that it reports that the proprietary plugin is not installed, but this is incorrect: it is installed and works correctly.

root@begonia:/var/log# hp-check -t

HP Linux Imaging and Printing System (ver. 3.12.6)
Dependency/Version Check Utility ver. 15

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to
successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

Saving output in log file: /var/log/hp-check.log

Initializing. Please wait...
warning: debian-unstable version is not supported. Using debian-6.0.5 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.9-1-amd64 #1 SMP Debian 3.9.6-1 GNU/Linux
 Host: begonia
 Proc: 3.9-1-amd64 #1 SMP Debian 3.9.6-1 GNU/Linux
 Distribution: debian unstable

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.12.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro unstable version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.14 OK -
 dbus DBus REQUIRED - 1.6.12 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
 cups CUPS REQUIRED 1.1 1.6.2 OK 'CUPS Scheduler is running'

-------------------------
| General Dependencies |
-------------------------
 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.2 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.5 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.10.2 OK -
 cups-devel CUPS-SDK REQUIRED - 1.6.2 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.22 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.6.2 OK -
 error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 MISSING 'libnetsnmp-devel needs to be installed'
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.8.1 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.12.6 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.12.6 OK -
 hpmudext IO-Extension REQUIRED - 3.12.6 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.12.6 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------------------------------ ------------------------------------
  hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000W9000KLPR1a HP LaserJet Professional P1102

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet-2050-J510-series
------------------------
Type: Printer
Device URI: hp:/usb/Deskjet_2050_J510_series?serial=BR357FF5SV05D1
PPD: /etc/cups/ppd/Deskjet-2050-J510-series.ppd
PPD Description: HP Deskjet 2050 j510 Series, hpcups 3.12.6
Printer status: printer Deskjet-2050-J510-series is idle. enabled since Fri 05 Jul 2013 15:04:20 BRT
error: Unable to communicate with device (code=12): hp:/usb/Deskjet_2050_J510_series?serial=BR357FF5SV05D1
error: Device not found
error: Communication status: Failed

HP-LaserJet-Professional-P1102
------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000W9000KLPR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-P1102.ppd
PPD Description: HP LaserJet Professional p1102, hpcups 3.13.4, requires proprietary plugin
Printer Filter faileder HP-LaserJet-Professional-P1102 disabled since Fri 28 Jun 2013 10:17:10 BRT -
error: Required plug-in status: Not installed
Communication status: Good

hp3
---
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000W9000KLPR1a
PPD: /etc/cups/ppd/hp3.ppd
PPD Description: HP LaserJet Professional p1102, hpcups 3.13.4, requires proprietary plugin
Printer ready to printr hp3 is idle. enabled since Sat 20 Jul 2013 16:49:11 BRT
error: Required plug-in status: Not installed
Communication status: Good

hp4
---
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000W9000KLPR1a
PPD: /etc/cups/ppd/hp4.ppd
PPD Description: HP LaserJet Professional p1102, hpcups 3.13.4, requires proprietary plugin
Printer ready to printr hp4 is idle. enabled since Sat 20 Jul 2013 16:40:03 BRT
error: Required plug-in status: Not installed
Communication status: Good

localprinter
------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000W9000KLPR1a
PPD: /etc/cups/ppd/localprinter.ppd
PPD Description: HP LaserJet Professional p1102, hpcups 3.13.4, requires proprietary plugin
Printer status: printer localprinter is idle. enabled since Fri 28 Jun 2013 10:21:28 BRT
error: Required plug-in status: Not installed
Communication status: Good

--------------
| PERMISSION |
--------------

error: groups user-groups Required - - MISSING ['lp', 'lpadmin']
USB HP-LaserJet-Professional-P1102 Required - - OK Node:'/dev/bus/usb/001/086' Perm:' root lp --t rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'libsnmp-dev' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
None

Total Errors: 7
Total Warnings: 1

Re-run 'hp-check --fix' command to prompt and fix the issues.

Done.

[Sanjay Kumar (sanjay-kumar14)]

Hi,

I can see few errors in the log. To fix all of them please follow below steps.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue with the commands in the terminal as mentioned below.
       => system-config-printer (remove all print queues)
      => su -c "hp-plugin"
             or
      => sudo hp-plugin (This will download right plugin)
       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing now.