hplip 64 bit Officejet 8600 cannot print
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
I cannot print. My Officejet 8600 installs over network OK, but cannot print. I get "communication error" messages from printer, but the strange thing is that I can set up the printer, delete it, set it up again.
The Output of hp-check can be found here: http://
When printing from CUPS page I get this when I first print a test page then I use Ctrl-P to print the browser page of the CUPS Administration page.
▲ ID ▲ Name User Size Pages State Control
Officejet_
Fri 31 May 2013 11:42:50 PM EDT
Officejet_
Fri 31 May 2013 11:42:21 PM EDT
"Filter failed"
I have tried all I can think of to fix this.
David
Hi David,
Provide us log file by running "hp-logcapture" command in the terminal
$ su -c 'hp-logcapture'
--> this will generate hplip_troublesh oot_logs. tar.gz file same folder, send us the same to analyse further.
Thanks & Regards,
Amarnath