(hp) did not claim interface 1 before use
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
I'm reporting this as a new, separate error, as any previous reference to a similar, but not identical error seems to be at least 18 months old.
I have a HP Officejet 6313 via usb to openSuSE 12.2 PC, although the problem I am reporting was also present on version 12.1
This printer, plus a HP Laserjet M1005MFP were installed using hplip 'hp-setup', and 'hp-check' indicates all Dependencies are installed. The M1005MFP prints without any issues.
The Officejet 6313 sometimes prints without any issues, but often it stops printing, halfway through a single A4 document. And sometimes, but not always, I can complete the printing by simply opening the HPLIP Status Service GUI interface (ver 3.13.3). However, the error is sometimes more serious and writes to the var/log/warn and var/log/messages files, over and over again:-
Mar 22 11:13:14 steve kernel: [592666.665419] usb 1-5: usbfs: process 20111 (hp) did not claim interface 1 before use
Mar 22 11:13:14 steve kernel: [592666.665495] usb 1-5: usbfs: process 20112 (hp) did not claim interface 1 before use
Mar 22 11:13:14 steve kernel: [592666.665554] usb 1-5: usbfs: process 20113 (hp) did not claim interface 1 before use
Mar 22 11:13:14 steve kernel: [592666.665603] usb 1-5: usbfs: process 20114 (hp) did not claim interface 1 before use
Mar 22 11:13:14 steve kernel: [592666.665650] usb 1-5: usbfs: process 20115 (hp) did not claim interface 1 before use
Mar 22 11:18:38 steve hp[27689]: io/hpmud/musb.c 982: invalid bulk out endpoint
Mar 22 11:18:38 steve hp[8142]: io/hpmud/musb.c 982: invalid bulk out endpoint
Mar 22 11:18:38 steve hp[8142]: io/hpmud/musb.c 982: invalid bulk out endpoint
Mar 22 11:18:38 steve hp[27689]: io/hpmud/musb.c 982: invalid bulk out endpoint
Mar 22 11:18:38 steve hp[8142]: io/hpmud/musb.c 982: invalid bulk out endpoint
Mar 22 11:18:38 steve hp[8142]: last message repeated 21 times
This occurs until the entire hard drive is full!
I have tried both hpijs and hpcups 3.13.3 but problem persists, regardless of which driver I use.
The only other observation I note is that running 'hp-check' indicates one error, although this clearly doesn't affect the M1005MFP's ability to print:-
error: lp groups need to be added for steve user
I cannot add this locally on the PC, as all users (including myself) are LDAP clients, however, I have added myself to the lp group on the LDAP Server, but to no avail.
Incidentally, I have other HP Laserjet printers on openSuSE 12.2 LDAP Client PC's and none exhibit this error, only the Officejet 6313.
I confirm this bug with a HP Photosmart C1380 and hplip 3.13.4 on archlinux x86_64.
The printing suddently stops and hp process use almost 100% of cpu to fill the log with this error
"io/hpmud/musb.c 982: invalid bulk out endpoint"
I have managed to kill that process otherwise it would have filled the log and my harddrive.