can not fax with Officejet_4500_G510g-m
Bug #1101317 reported by
EgLe
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
Hello,
I an not fax from my Kubuntu 12.04 with my Officejet_
If i try ist the fax is dialing, connections and then blink on right seide by the display a red exclamation point.
In display i can read turn off the printer and turn it on.
From Windows fax from computer is gone.
To post a comment you must log in.
Hi,
Can you try following things. hplipopensource .com/hplip- web/install/ install/ index.html (automatic installer) or hplipopensource .com/hplip- web/install/ manual/ index.html (manual installation, if automatic installer does not work)
=> Download and install the latest HPLIP release from
http://
http://
=> run "hp-check --fix" command in the terminal if manual installation is done
=> Reconfigure print queue with the commands in the terminal mentioned below. config- printer (remove all print queues)
=> system-
=> su -c "hp-plugin"
or
=> sudo hp-plugin (This will download right plugin)
=> hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try print/fax now.
If problem does not get solved then please run following command to capture the logs and send the logs.
$su -c "hp-logcapture"