m1136 mfp works in 10.04 but not in 12.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
The multi function printer (scanner and copier ) works flawlessly in ubuntu 10.04 but not in 12.04. Why?
output from hp-check
hp-check[2578]: info: :
Initializing. Please wait...
Ubuntu
12.04
scheduler is running
1.5.3
Linux Vostro1015 3.2.0-35-
hp-check[2578]: info: :
hp-check[2578]: info: :---------------
hp-check[2578]: info: :| SYSTEM INFO |
hp-check[2578]: info: :---------------
hp-check[2578]: info: :
3.2.0-35-
Vostro1015
3.2.0-35-
hp-check[2578]: info: : Kernel: 3.2.0-35-
Host: Vostro1015
Proc: 3.2.0-35-
Distribution: ubuntu 12.04
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| HPLIP CONFIGURATION |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: :HPLIP-Version: HPLIP 3.12.11
hp-check[2578]: info: :HPLIP-Home: /usr/share/hplip
hp-check[2578]: info: :HPLIP-
hp-check[2578]: info: :
hp-check[2578]: info: :[01mCurrent contents of '/etc/hp/
hp-check[2578]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.11
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
hp-check[2578]: info: :
hp-check[2578]: info: :[01mCurrent contents of '/var/lib/
hp-check[2578]: info: :[plugin]
installed = 1
eula = 1
version = 3.12.11
hp-check[2578]: info: :
hp-check[2578]: info: :[01mCurrent contents of '~/.hplip/
hp-check[2578]: info: :[upgrade]
notify_upgrade = false
last_upgraded_time = 1356438289
pending_
latest_
[installation]
date_time = Wednesday 26 December 2012 23:29:54
version = 3.12.11
[scan_plugins]
bb_marvell.so = Present
bb_soapht.so = Present
bb_soap.so = Present
[fax_plugins]
fax_marvell.so = Present
[print_plugins]
lj.so = Present
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
hp-check[2578]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| External Dependencies |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: : gs Ghostscript REQUIRED 7.05 9.05 OK -
hp-check[2578]: info: : network Network-wget OPTIONAL - 1.13.4 OK -
hp-check[2578]: info: : dbus DBus REQUIRED - 1.4.18 OK -
hp-check[2578]: info: : scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
hp-check[2578]: info: : policykit Admin-Policy-
hp-check[2578]: info: : xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
scheduler is running
hp-check[2578]: info: : cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| General Dependencies |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: : reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
hp-check[2578]: info: : libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
hp-check[2578]: info: : pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
hp-check[2578]: info: : pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
hp-check[2578]: info: : libjpeg JPEG-Lib REQUIRED - - OK -
hp-check[2578]: info: : libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
hp-check[2578]: info: : python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
hp-check[2578]: info: : python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
hp-check[2578]: info: : pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
hp-check[2578]: info: : cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
hp-check[2578]: info: : sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
hp-check[2578]: info: : libusb USB-Lib REQUIRED - 1.0 OK -
hp-check[2578]: info: : sane Scan-Lib REQUIRED - 1.0.22 OK -
hp-check[2578]: info: : cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
hp-check[2578]: info: : libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
hp-check[2578]: info: : python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
hp-check[2578]: info: : python-notify Desktop-
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| Compile Time Dependencies |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: : gcc gcc-Compiler REQUIRED - 4.6.3 OK -
hp-check[2578]: info: : libtool Build-tools REQUIRED - 2.4.2 OK -
hp-check[2578]: info: : make GNU-Build-tools REQUIRED 3.0 3.81 OK -
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| Python Extentions |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: : cupsext CUPS-Extension REQUIRED - 3.12.11 OK -
hp-check[2578]: info: : pcardext PhotoCard-Extension REQUIRED - 3.12.11 OK -
hp-check[2578]: info: : hpmudext IO-Extension REQUIRED - 3.12.11 OK -
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| Scan Configuration |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.12.11 OK 'hpaio found in /etc/sane.
hp-check[2578]: info: : scanext Scan-SANE-Extension REQUIRED - 3.12.11 OK -
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: :No Scanner found.
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| DISCOVERED USB DEVICES |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: :No devices found.
hp-check[2578]: info: :
hp-check[2578]: info: :------
hp-check[2578]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[2578]: info: :------
hp-check[2578]: info: :
hp-check[2578]: info: :
warning: No queues found.
hp-check[2578]: info: :
hp-check[2578]: info: :--------------
hp-check[2578]: info: :| PERMISSION |
hp-check[2578]: info: :--------------
hp-check[2578]: info: :
k adm lp cdrom sudo dip plugdev lpadmin sambashare
hp-check[2578]: info: :groups user-groups Required - - OK k adm lp cdrom sudo dip plugdev lpadmin sambashare
hp-check[2578]: info: :USB HP_LaserJet_
hp-check[2578]: info: :
hp-check[2578]: info: :-----------
hp-check[2578]: info: :| SUMMARY |
hp-check[2578]: info: :-----------
hp-check[2578]: info: :
hp-check[2578]: info: :[01mMissing Required Dependencies[0m
hp-check[2578]: info: :[01m--
hp-check[2578]: info: :None
hp-check[2578]: info: :
hp-check[2578]: info: :[01mMissing Optional Dependencies[0m
hp-check[2578]: info: :[01m--
hp-check[2578]: info: :None
hp-check[2578]: info: :
hp-check[2578]: info: :
hp-check[2578]: info: :Total Errors: 0
hp-check[2578]: info: :Total Warnings: 0
hp-check[2578]: info: :
hp-check[2578]: info: :[32;01mNo errors or warnings.[0m
hp-check[2578]: info: :
hp-check[2578]: info: :Done.
From hp-check log, it seems there is no problem. What kind of issue are you getting? Please explain in detail.