auto-refresh not working in Device Manager

[Calum Mackay]

I have an HP Officejet 6700.

Printing is working fine, but in Device Manager, I find that auto-refresh doesn't seem to work, when viewing "Printer Control".

The manual Refresh button on that tab works fine, but the view of the queue etc will not refresh automatically.

I have auto-refresh enabled, set to 10s, in Prefs.

This is on Debian unstable, hplip versiopn 3.12.6-3

hp-check is appended; it mentioned missing dependencies, but since this is a Debian install, and Debian's pkg manager is not aware of any missing dependencies for my system, I assume this is a mistake?

thanks much indeed.

regards,
calum.

calum@getz:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.12.6)
Dependency/Version Check Utility ver. 15

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

Saving output in log file: /home/calum/hp-check.log

Initializing. Please wait...
warning: debian-unstable version is not supported. Using debian-6.0.5 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.32-1 GNU/Linux
 Host: getz
 Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.32-1 GNU/Linux
 Distribution: debian unstable

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.12.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro unstable version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hpfax:/net/Officejet_6700?ip=192.168.254.221"
printer_name = Officejet_6700
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 10
enable = true
type = 2

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[upgrade]
notify_upgrade = false
last_upgraded_time = 1353000569.96139
pending_upgrade_time = 0

[installation]
date_time = 15/11/12 17:33:02
version = 3.12.6

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.14 OK -
 error: dbus DBus REQUIRED - 1.6.8 MISSING 'DBUS may not be installed or not running'
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
 error: cups CUPS REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 error: libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 MISSING 'libcrypto needs to be installed'
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 OK -
 error: libjpeg JPEG-Lib REQUIRED - - MISSING 'libjpeg needs to be installed'
 libpthread POSIX-Threads-Lib REQUIRED - 2.13 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
 error: cups-ddk CUPS-DDK OPTIONAL - - MISSING 'cups-ddk needs to be installed'
 error: python-devel Python-SDK REQUIRED 2.2 2.7.3 MISSING 'python-devel needs to be installed'
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK -
 error: cups-devel CUPS-SDK REQUIRED - - MISSING 'cups-devel needs to be installed'
 error: sane-devel SANE-SDK REQUIRED - - MISSING 'sane-devel needs to be installed'
 error: libusb USB-Lib REQUIRED - 1.0 MISSING 'libusb needs to be installed'
 sane Scan-Lib REQUIRED - - OK -
 error: cups-image CUPS-Image-Lib REQUIRED - - MISSING 'cups-image needs to be installed'
 error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 MISSING 'libnetsnmp-devel needs to be installed'
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.7.2 OK -
 error: libtool Build-tools REQUIRED - - MISSING 'libtool needs to be installed'
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.12.6 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.12.6 OK -
 hpmudext IO-Extension REQUIRED - 3.12.6 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.12.6 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

WARNING: gnome-keyring:: couldn't connect to: /home/calum/.cache/keyring-toKtZF/pkcs11: No such file or directory
device `hpaio:/net/Officejet_6700?ip=192.168.254.221' is a Hewlett-Packard Officejet_6700 all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

WARNING
-------
Type: Unknown
Device URI: gnome-keyring:: couldn't connect to: /home/calum/.cache/keyring-toKtZF/pkcs11: No such file or directory

Officejet_6700
--------------
Type: Printer
Device URI: hp:/net/Officejet_6700?ip=192.168.254.221
PPD: /etc/cups/ppd/Officejet_6700.ppd
PPD Description: HP Officejet 6700, hpcups 3.12.6
Printer status: WARNING: gnome-keyring:: couldn't connect to: /home/calum/.cacheprinter ready to print is idle. enabled since Thu 15 Nov 2012 16:54:22 GMT
WARNING: gnome-keyring:: couldn't connect to: /home/calum/.cache/keyring-toKtZF/pkcs11: No such file or directory
Communication status: Good

Officejet_6700_fax
------------------
Type: Fax
Device URI: hpfax:/net/Officejet_6700?ip=192.168.254.221
PPD: /etc/cups/ppd/Officejet_6700_fax.ppd
PPD Description: HP Fax4 hpcups
Printer status: WARNING: gnome-keyring:: couldn't connect to: /home/calum/.cacheprinter Officejet_6700_fax is idle. enabled since Fri 28 Sep 2012 11:19:34 BST
Communication status: Good

--------------
| PERMISSION |
--------------

error: groups user-groups Required - - MISSING ['lp']

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libcups2' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'libjpeg62-dev' package is missing/incompatible
error: 'python-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'cups-ddk' package is missing/incompatible

Total Errors: 16
Total Warnings: 0

Re-run 'hp-check --fix' command to prompt and fix the issues.

Done.

[Amarnath Chitumalla (amarnath-chitumalla)]

Hi Calum Mackay,

Currently auto-refresh is not yet supported in Device Manager.
Regarding the missing packages, hp-check checks for both libraries and devel packages. From above log, missing packages are devel packages and these devel packages are required during installation HPLIP. It is advisable to install the all missing packages.

Thanks & Regards,
Amarnath