Scanning with Xsane sometimes just stops in the begining

[Paul Menzel]

Using Debian Sid/unstable with hplip 3.12.6-3 and xsane 0.998-3+b1, since a month trying to scan a page with the HP Photosmart 2610 connected over ethernet fails.

Here are some observations.

1. Normally scanning several documents works fine. But then starting with some document, hitting Scan the scanner initializes and the light bulb move for like a second and then just stops. The LEDs on the Photosmart 2610 are blinking and scanning is still shown on the display. After like half a minute Xsane reports an I/O error. The device’s LEDs are still blinking. Pushing the device’s abort button does not help. Only pressing the power button the device turns off after one or two minutes.

2. Turning the device on again, scanning a *preview* always works, but doing the “real” scan fails in the same way as in 1.

3. Using Simple Scan and `scanimage --test` I never had a problem.

I am still reporting this against HPLIP, as neither Xsane nor sane-backends have changed lately.

Instructions on how to debug this issue would be very much appreciated.

[Sarbeswar Meher (sarbeswar-meher)]

Can you please download and install latest hplip-3.12.10 from hplip.net and try scanning?

[Paul Menzel (pm-debian)]

Am Donnerstag, den 18.10.2012, 06:21 +0000 schrieb Sarbeswar Meher:
> Can you please download and install latest hplip-3.12.10 from hplip.net
> and try scanning?

Is there another way to first find out what to look for? As I reported,
this error is not always reproducible. So it will be kind of hard to
know if it is fixed or not.

[Sarbeswar Meher (sarbeswar-meher)]

Well, internally Xsane, scan-image uses the same hplip code. Hence requesting you to check with the latest version.

[Paul Menzel (pm-debian)]

Dear Sarbeswar,

thank you for your reply.

Am Donnerstag, den 18.10.2012, 06:56 +0000 schrieb Sarbeswar Meher:
> Well, internally Xsane, scan-image uses the same hplip code. Hence
> requesting you to check with the latest version.

Unfortunately that does neither answer my question nor address my
problem.

There has to be some debug option, where hplip sends the commands is
receives from SANE, what it sends to the HP Photosmart 2610 and what it
receives back.

Thanks,

Paul