Error messages do not convey problem or resolution

Bug #1261485 reported by Victoria Kouyoumjian
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
OpenStack Dashboard (Horizon)
Expired
High
Unassigned

Bug Description

Error messages frequently do not indicate why the error occurred or how the user should address the problem to avoid the error.

Revision history for this message
Victoria Kouyoumjian (victoria-kouyoumjian) wrote :
Revision history for this message
Victoria Martinez de la Cruz (vkmc) wrote :

Agree. We should improve error messages to be more detailed for usability reasons. This may require some work (there are several errors to enhance), so probably is better to submit a blueprint.

Revision history for this message
Akihiro Motoki (amotoki) wrote :

Agree with both the bug report and a point that it is better to be improved as a blueprint. Error message should provide the reason of error for a user to address the problem.

In addition to add a reason to each error message, we need to consider how to provide translated error message. Just adding a reason leads to a situation that english and translated strings are mixed. Of course, this is a separate issue.

Revision history for this message
Juan Manuel Ollé (juan-m-olle) wrote :

This issue is an specific case of this one

https://bugs.launchpad.net/horizon/+bug/1261755

In this case (in my opinion descripted in the comments) other modules than horizon must be modify

Revision history for this message
Juan Manuel Ollé (juan-m-olle) wrote :

Sorry, the other is an specific case of this one

Revision history for this message
Gary W. Smith (gary-w-smith) wrote :
tags: added: error-reporting
Changed in horizon:
status: New → Confirmed
David Lyle (david-lyle)
Changed in horizon:
importance: Undecided → High
Changed in horizon:
status: Confirmed → In Progress
status: In Progress → Confirmed
Revision history for this message
Richard Jones (r1chardj0n3s) wrote :

This bug report is far too vague to be useful. Please note specific instances of messages that could be fixed.

Changed in horizon:
status: Confirmed → Incomplete
Revision history for this message
hanjiabao (hanjiabao) wrote :

i would say that we should split this bug into some parts,that would be easier

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for OpenStack Dashboard (Horizon) because there has been no activity for 60 days.]

Changed in horizon:
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.