unable to use youtube link to upload movies

[Lindsay Rae MacNaught]

Have never had this issue before with Helioviewer.org My videos are not being uploaded to my youtube page. I repeatedly receive a 404 error. Please Advise.

Thanks,

Lindsay Rae

[Jack Ireland (jack-ireland)]

Hi Lindsay,

I am sorry you are having problems. Which browser are you using when you use Helioviewer.org?

Thanks!

[Lindsay Rae MacNaught (bubbles3018)]

Google chrome. This has never happened before thats why I'm a bit baffled!
Thanks for your prompt response!

On Mon, Feb 27, 2012 at 3:38 PM, Jack Ireland <email address hidden>wrote:

> Hi Lindsay,
>
> I am sorry you are having problems. Which browser are you using when
> you use Helioviewer.org?
>
> Thanks!
>
> ** Changed in: helioviewer.org
> Assignee: (unassigned) => Keith Hughitt (keith-hughitt)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/942160
>
> Title:
> unable to use youtube link to upload movies
>
> Status in Helioviewer.org:
> New
>
> Bug description:
> Have never had this issue before with Helioviewer.org My videos are
> not being uploaded to my youtube page. I repeatedly receive a 404
> error. Please Advise.
>
>
> Thanks,
>
> Lindsay Rae
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/helioviewer.org/+bug/942160/+subscriptions
>

[Keith Hughitt (keith-hughitt)]

Hi Lindsay,

There was an issue a few days ago after I posted some changes to Helioviewer.org, but that should have been resolved by Saturday morning. Are you still encountering this error?

Your browser should automatically load the latest version of Helioviewer.org, including the fix, but if you are still encountering the problem you may want to try clearing your browser's cache and then attempting the upload.

Thanks for taking the time to report the issue you are having, and sorry for the trouble!