Hi Dan Connolly

I'm answering you directly if you don't mind to don't spam other users.

Actually I doubt that the priority has been set by a developer yet, 
therefore the current priority is probably only there to make sure that 
they notice the bug. This bug is older than the "Affect me too" feature, 
therefore bug triagers were more likely to use Importance field to bring 
some bugs to the eyes of the developers.

This status could even have been set by me, when I was a member of the 
bug control team during the last year. But it's more likely to be a 
temporary status, however I agree that it's frustrating at the moment.

I understand your concerns and they're all valid for sure. I don't know 
what else to say because I don't have any more information about this, I 
already did what I could do : making a well written bug report based on 
all information I found about this issue in all duplicate bugs, I 
reported the issue to most popular upstream project and merged all 
duplicates together.

Therefore for the next part, I think that this would need to be 
discussed with ubuntu X developers or X developers themselves. At a 
first glance, I would say that the Ubuntu X team is probably the good 
place to speak about this issue concerning Canonical, if it was your 
intention.

https://wiki.ubuntu.com/X

Thanks for your interest in improving the situation of this bug.

Best regards,

Saïvann


On 2010-02-22 10:15, Dan Connolly wrote:
> On Sat, 2010-02-20 at 19:13 +0000, Tralalalala wrote:
> [...much ranting elided...]
>> Users are losing their work time after time. They write a large e-mail
>> in OpenOffice.org (yes, some people do such things), then copy
>> everything, close OpenOffice.org and start Evolution to send the
>> contents of the clipboard to someone. This works in every operating
>> system (except Linux) and users are used to this behavior. It's
>> completely obvious this works, always and everywhere. It's completely
>> obvious to expect this behavior in Linux and it's completely ridiculous
>> this doesn't work in Linux. For a user it's completely obvious the
>> content isn't lost, so a user just closes OpenOffice.org and is really
>> surprised when he wants to paste the content of the clipboard in
>> Evolution and the clipboard is empty. A user really doesn't know what's
>> going on and he's lost maybe an hour of work!!!
>
> Indeed, this is what concerns me. When I was doing product development,
> a bug that caused loss of user data was SEV 1 and took priority over
> just about everything else.
>
> I'm having a hard time reconciling this with "Importance: wishlist"
> in launchpad.
>
> While I acknowledge the challenge of getting the problem fixed
> in a large variety of applications, I think a lot of the
> heated discussion here would be reduced if launchpad more
> clearly acknowledged the severity of the bug.
>
> The "affects me too" mechanism is relevant, of course; evidently
> 53 people have found/used it. But when people are affected by
> this bug, they're much more likely to throw their computer out
> the window than learn about launchpad and find the
> "affects me too" button.
>
> On Fri, 2010-02-19 at 20:24 +0000, Saïvann Carignan wrote:
>> Dan Connolly : Developers regularly read bugs. When they can fix the
>> bug, they assign the bug to themself and generally, it doesn't take a
>> week before we get a update. Each Ubuntu release has blueprints, which
>> are discussed in UDS with the ubuntu concil.
>
> What's UDS? Whats the ubuntu council?
>
> Ah..
>
> "At the beginning of a new development cycle, Ubuntu developers from
> around the world gather to help shape and scope the next release of
> Ubuntu. The summit is open to the public, but is not a traditional
> conference, exhibition or other audience-oriented event. Rather, it is
> an opportunity for Ubuntu developers - who usually collaborate online -
> to work together in person on specific tasks."
>   -- http://www.ubuntu.com/news/spotlight/uds
>
> "The social structures and community processes of Ubuntu are supervised
> by the Ubuntu Community Council. It is the Community Council that
> approves the creation of a new Team or Project, and appointment of team
> leaders. ... You can submit an item or proposal for discussion by the
> Community Council using the wiki page CommunityCouncilAgenda. "
> http://www.ubuntu.com/community/processes/council
>
> Thanks. That's the sort of answer I was looking for when I asked how
> development priorities get set.
>
>