Make "Report a problem" use apport instead of simply directing to a URL

Bug #960531 reported by Sergey "Shnatsel" Davidoff on 2012-03-20
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Granite
Fix Released
Undecided
Unassigned

Bug Description

Ubuntu has an awesome bug reporting tool that collects environment info, versions of dependency packages, etc etc and attaches all that to bug report. It can be invoked from command line as "ubuntu-bug", and it's a part of "apport" package.
We should use it for bug reporting instead of simply redirecting people to a URL (if it's available). "Report a problem" items in "Help" menu in GNOME apps are doing that for ages, we should probably look into how that's done.

tags: added: about
Akshay Shekher (voldyman) wrote :

i am not certain but i think apport-bug (ubuntu--bug) is only for ubuntu application. even if i am wrong apport-bug doesn't work with elementary apps and give this error

Error: unsupported locale setting

I'm sure "ubuntu-bug" works for elementary apps because I enabled that support myself. Try "ubuntu-bug beatbox" for example.

Akshay Shekher (voldyman) wrote :

nope. just updated and upgraded. still the same error

see attachment.

Looks like you simply don't have "apport-hooks-elementary" package installed.

Akshay Shekher (voldyman) wrote :

yup, you are right. installed and it worked.

Changed in granite:
status: New → Fix Committed
Cody Garver (codygarver) on 2012-07-19
Changed in granite:
milestone: none → luna-beta1
Changed in granite:
status: Fix Committed → Fix Released
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