gnome-software (Ubuntu Software) crashed after system update on Xenial
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
GNOME Software |
New
|
Undecided
|
Unassigned | ||
OEM Priority Project |
Invalid
|
High
|
Taihsiang Ho | ||
gnome-software (Ubuntu) |
Invalid
|
Undecided
|
Robert Ancell |
Bug Description
Ubuntu Xenial
[Step to Reproduce]
1. install the system
2. click the dash to launch "system updater" GUI
3. update the system with GUI ( so I could update the system to 4.4.0-47-generic #68-Ubuntu)
4. reboot
5. after reboot, click the Ubuntu Software icon on the launcher.
[Expected Result]
Ubuntu Software is opened and ready to use.
[Actual Result]
Ubuntu Software could not be opened.
dmesg shows:
[ 616.684884] do_trap: 45 callbacks suppressed
[ 616.684895] traps: pool[4815] trap int3 ip:7f9620707a6b sp:7f95fe0375b0 error:0
[ 1269.764553] traps: gnome-software[
[ 1718.319194] traps: gnome-software[
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.1+
ProcVersionSign
Uname: Linux 4.4.0-47-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Nov 27 10:39:22 2016
InstallationDate: Installed on 2016-04-22 (218 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
Changed in oem-priority: | |
importance: | Undecided → Critical |
Changed in gnome-software (Ubuntu): | |
assignee: | nobody → Robert Ancell (robert-ancell) |
Changed in gnome-software (Ubuntu): | |
status: | Confirmed → Invalid |
Status changed to 'Confirmed' because the bug affects multiple users.