gnome3 has black screen after upgrade: 304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2

Bug #1639051 reported by alwuzomondo
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
GNOME Shell
Expired
High
nvidia-graphics-drivers-304 (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Gnome desktop session produces black screen. A Unity session works fine.

reverting following packages fixes the problem:
nvidia-current:amd64 (304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2)
nvidia-304:amd64 (304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2)
nvidia-libopencl1-304:amd64 (304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2)
nvidia-opencl-icd-304:amd64 (304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2)
libcuda1-304:amd64 (304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2)

Hardware used:
:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD/ATI] RX780/RX790 Host Bridge
00:02.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RX780/RD790 PCI to PCI bridge (external gfx0 port A)
00:09.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RD790 PCI to PCI bridge (PCI express gpp port E)
00:0a.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RD790 PCI to PCI bridge (PCI express gpp port F)
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode] (rev 40)
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42)
00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 IDE Controller (rev 40)
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40)
00:14.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI2 Controller
00:15.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB700/SB800/SB900 PCI to PCI bridge (PCIE port 0)
00:16.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:16.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 10h Processor Link Control
01:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
03:00.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6315 Series Firewire Controller (rev 01)
04:00.0 VGA compatible controller: NVIDIA Corporation GF106 [GeForce GTS 450] (rev a1)
04:00.1 Audio device: NVIDIA Corporation GF106 High Definition Audio Controller (rev a1)

Changed in gnome-shell:
importance: Unknown → High
status: Unknown → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers-304 (Ubuntu):
status: New → Confirmed
Revision history for this message
jani (ja12) wrote :

Yes, can't use OpenGL interface applications like Blender 2.78a anymore after the driver update. I can run it but it doesn't draw the geometry correctly and then gives a black screen with a text cursor. Blender requires opengl 2.1 which I have and it worked fine before the update, also running Blender without hardware acceleration works but obviously is too slow.

Ubuntu 14.04, Gnome 3 Classic, Nvidia 7600GT

alwuzomondo: how did you revert to the previous driver version?

Revision history for this message
alwuzomondo (alwuzomondo) wrote : Re: [Bug 1639051] Re: gnome3 has black screen after upgrade: 304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2

I used the instructions on:
https://askubuntu.com/questions/34888/is-there-any-way-to-roll-back-the-most-recent-upgrade

except for the first command, it seemed unnecessary complex, so used
"tail -n100 /var/log/apt/history.log" instead. (this give the last 200
lines of the apt install history)

In there i found the probelmatic upgrade:
Start-Date: 2016-11-03 19:54:15
Commandline: apt-get upgrade
Upgrade: kpartx:amd64 (0.4.9-3ubuntu7.14, 0.4.9-3ubuntu7.15),
libcuda1-304:amd64 (304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2),
nvidia-304:amd64 (304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2),
nvidia-libopencl1-304:amd64 (304.131-0ubuntu0.14.04.2,
304.132-0ubuntu0.14.04.2), curl:amd64 (7.35.0-1ubuntu2.9,
7.35.0-1ubuntu2.10), nvidia-opencl-icd-304:amd64
(304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2), libcurl3-nss:amd64
(7.35.0-1ubuntu2.9, 7.35.0-1ubuntu2.10), nvidia-current:amd64
(304.131-0ubuntu0.14.04.2, 304.132-0ubuntu0.14.04.2), libcurl3:amd64
(7.35.0-1ubuntu2.9, 7.35.0-1ubuntu2.10), kpartx-boot:amd64
(0.4.9-3ubuntu7.14, 0.4.9-3ubuntu7.15), libcurl3-gnutls:amd64
(7.35.0-1ubuntu2.9, 7.35.0-1ubuntu2.10)
End-Date: 2016-11-03 19:55:36

Revision history for this message
jani (ja12) wrote :

alwuzomondo:
Thank you for answering. Were you able to force the version back to 304.131 or to a much older one? I'm only seeing 304.117 as available version apart from the current.

Revision history for this message
alwuzomondo (alwuzomondo) wrote :

hi Jani,

I went back to version: 304.131-0ubuntu0.14.04.2

 1931 tail -n100 /var/log/apt/history.log
 1932 sudo apt-cache policy nvidia-current
 1933 sudo apt-get install nvidia-current=304.131-0ubuntu0.14.04.2
 1934 sudo apt-cache policy nvidia-current
 1935 sudo apt-get install nvidia-current=304.117-0ubuntu1
 1938 sudo apt-cache policy nvidia-current
 1939 sudo apt-cache policy nvidia-304
 1940 sudo apt-get install nvidia-
 1941 sudo apt-cache policy nvidia-304
 1942 sudo apt-get install nvidia-304=304.131-0ubuntu0.14.04.2
 1943 sudo apt-cache policy nvidia-libopencl1-304
 1944 sudo apt-get install nvidia-libopencl1-304=304.131-0ubuntu0.14.04.2
 1945 sudo apt-cache policy nvidia-opencl-icd-304
 1946 sudo apt-get install nvidia-opencl-icd-304=304.131-0ubuntu0.14.04.2
 1947 sudo apt-cache policy libcuda1-304
 1948 sudo apt-get install libcuda1-304=304.131-0ubuntu0.14.04.2
 1952 sudo apt-get update

Available versions on my system:

:~$ sudo apt-cache policy nvidia-current
nvidia-current:
  Installed: 304.131-0ubuntu0.14.04.2
  Candidate: 304.131-0ubuntu0.14.04.2
  Package pin: 304.131-0ubuntu0.14.04.2
  Version table:
     304.132-0ubuntu0.14.04.2 1000
        500 http://nl.archive.ubuntu.com/ubuntu/
trusty-updates/restricted amd64 Packages
        500 http://security.ubuntu.com/ubuntu/
trusty-security/restricted amd64 Packages
 *** 304.131-0ubuntu0.14.04.2 1000
        100 /var/lib/dpkg/status
     304.117-0ubuntu1 1000
        500 http://nl.archive.ubuntu.com/ubuntu/ trusty/restricted amd64
Packages

Revision history for this message
Alberto Milone (albertomilone) wrote :

Can you run the following command, and attach the resulting nvidia-bug-report.log.gz (from your home directory), please?

Revision history for this message
Alberto Milone (albertomilone) wrote :

sudo nvidia-bug-report.sh

Revision history for this message
jani (ja12) wrote :

Here's mine, although I already downgraded the driver before I ran the command.

Revision history for this message
jani (ja12) wrote :

alwuzomondo:
Ah, you had/have it available. I don't and had to go for 304.117.

Thanks for answering again.

Revision history for this message
alwuzomondo (alwuzomondo) wrote :

Here is mine, ran on version 304.131-0ubuntu0.14.04.2

On 04-11-16 17:46, jani wrote:
> Here's mine, although I already downgraded the driver before I ran the
> command.
>
> ** Attachment added: "nvidia-bug-report.log.gz"
> https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-304/+bug/1639051/+attachment/4772565/+files/nvidia-bug-report.log.gz
>

Changed in gnome-shell:
status: Confirmed → Incomplete
Revision history for this message
alwuzomondo (alwuzomondo) wrote :

I reinstalled version 304.131-0ubuntu0.14.04.2, rebooted into a Gnome
session and ran:

sudo nvidia-bug-report.sh

After this rebooted into a Unity session and found a crash report:
/var/crash/_usr_bin_Xorg.0.crash

see attachments.

Changed in gnome-shell:
status: Incomplete → Expired
Revision history for this message
Ted (eefirefighter) wrote :

Hi,

Have a similar issue here, I can no longer use my Blender, FreeCAD and OpenSCAD.
I do not get the black screen but Blender and FreeCAD crash and OpenSCAD will not display the model.
Running Lubuntu 16.04 with the Nvidia Driver 304.132

Perhaps something about my configuration will be helpful with the troubleshooting.

Have a second Lubuntu 16.04 computer that is not using the Nvidia Driver and Blender runs fine on it.

Revision history for this message
Mather (mathieulavallee) wrote :

Hi,

Similar issue here too.
I could not login in Unity either. bug windowMaker worked.

The gnome session was weird, I could reset the session using the usual "alt+F2 r enter", but I would be stuck at the same place again...

I have run the sudo nvidia-bug-report.sh while on windowMaker and before the downgrade.

I have downgraded all the package to 304.117-0ubuntu1 and it worked.

Here is my graphic card yield by lspci
    01:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 8400 GS Rev. 3] (rev a2)

Hope it helps.

Revision history for this message
Konrad (konradmb) wrote :
Revision history for this message
jani (ja12) wrote :

304.134 was available in the repository and so far looks like it fixes the problems I had with 304.132.

jani (ja12)
Changed in nvidia-graphics-drivers-304 (Ubuntu):
status: Confirmed → Fix Released
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