GNOME Printer Setup Tool: HP printers discovered by both usb and hp CUPS backends -> Two indistinguishable entries in the list of discovered printers
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center |
Fix Released
|
High
|
|||
gnome-control-center (Ubuntu) |
Fix Released
|
High
|
Unassigned |
Bug Description
I have several HP printers. If I connect one of them via USB and click the "+" button to add a new printer in GNOME's printer setup tool, I get two entries where a user will not see the difference:
HP-LaserJet-3390
HP-LaserJet-3390-2
To find out why I got two entries, I added two print queues, one using the first entry, another using the second entry. Then I ran the command
lpstat -v
and got
device for HP-LaserJet-3390: usb://HP/
device for HP-LaserJet-3390-2: hp:/usb/
So the first comes from the HP LaserJet 3390 discovered via the "usb" CUPS backend and the second from the same printer via the "hp" backend.
The preferred backend is the latter, as it is made by HP especially for HP printers. Therefore there should be only one entry, using the "hp" backend. system-
Note that this is not a duplicate of bug 1115669. That bug is about making duplicate entries distinguishable, this bug is about making the "hp" backend used with HP printers.
Changed in gnome-control-center: | |
importance: | Unknown → High |
status: | Unknown → New |
Changed in gnome-control-center (Ubuntu): | |
status: | New → Triaged |
Changed in gnome-control-center (Ubuntu): | |
milestone: | ubuntu-13.04-feature-freeze → ubuntu-13.04-beta-2 |
Changed in gnome-control-center: | |
status: | New → Confirmed |
Changed in gnome-control-center: | |
status: | Confirmed → Fix Released |
Changed in gnome-control-center (Ubuntu): | |
status: | Triaged → Fix Released |
This is a regression compared to Quantal. There system- config- printer was used which did it correctly.