Add and remove programs crashed on install.

Bug #212249 reported by Linuxman1988 on 2008-04-05
4
Affects Status Importance Assigned to Milestone
gnome-app-install
Undecided
Unassigned

Bug Description

I tryed installing a dvd program. The add and remove programs crashed.

Changed in ubuntu-doc:
status: New → Confirmed
Phil Bull (philbull) wrote :

Thanks for reporting this bug. Please provide the following information:

 * Name of DVD program you were installing
 * The error message, and any contents of the error message, that you may have received
 * The version of Ubuntu that you are using and the versions of the DVD program and gnome-app-install packages
 * Does the crash occur every time you try to install this package?

You can find more information on providing information with your bug report here:

https://help.ubuntu.com/community/ReportingBugs

Also, please do not set bugs to "Confirmed" unless the problem can be confirmed by other people.

Changed in ubuntu-doc:
status: Confirmed → Incomplete
  • unnamed Edit (615 bytes, text/html; charset=us-ascii)

Its every program i try to install.

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

Im using 7.10

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Phil Bull (philbull) wrote :

It appears that dpkg (a tool which is responsible for installing packages on Ubuntu) was interrupted at some point, which messed it up a bit. There are any number of reasons why it might have been interrupted. You might like to try the following:

Open a Terminal (Applications -> Accessories -> Terminal), type the following, then press the Return key:

sudo dpkg --configure -a

Enter your password when prompted and press Return again. Follow any instructions on screen.

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