Comment 7 for bug 1045196

Revision history for this message
VanillaMozilla (vanillamozilla) wrote :

Yes, thanks for doing that. I appreciate your response and the fact that it was fixed. I really do. My comment was referring to the fact that this bug was marked invalid first and THEN verified.

If you read your link, you will see that it says "Please don't waste developers or bug triagers time by submitting bug reports using the Launchpad interface." And it says that bugs will be ignored (probably without any reasonable attempt to verify). I know from experience that this is not an idle threat. But from the reporter's point of view, bug-reporting directions are long, complicated, hard-to-find, and often self-contradictory. In some cases one is required to install debugging modules that don't exist.

I appreciate your presumably volunteer effort, and sorry, I know you aren't responsible for the munged directions. But if anyone asks you, discouraging bug reports because they lack the secret handshake is not a good way to get better reports or reduce the number. I personally know of a bug that will reliably crash the whole login session, but it gets automatically closed without attempting to duplicate it because it has not proved possible to get an Apport report.

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Regarding this bug, please note that the "Move to..." menu items are NOT the only broken ones. So if those are the only ones that are fixed, problems will remain. But I'm not going to follow up because I have permanently removed the offending module and everything works without it.