Bootstrap image does not boot on Intel® NUC Kit D54250WYK

Bug #1655742 reported by Bruce Basil Mathews on 2017-01-11
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Fuel for OpenStack
Fuel Sustaining

Bug Description

Intel has a cluster of Intel NUC's (Intel® NUC Kit D54250WYK).
I have attempted to install Mirantis 9.1, Ubuntu Controller and Compute node via bare-metal and receive no real hardware incompatibility messages but it fails to boot after an IPV-6 link message and reboots the bootstrap as it complains that it cannot establish an IPV-6 link.

00:19.0 Ethernet controller [0200]: Intel Corporation Device [8086:1559] (rev 04)
Subsystem: Intel Corporation Device [8086:2054]
Flags: bus master, fast devsel, latency 0, IRQ 5
Memory at f7c00000 (32-bit, non-prefetchable) [size=128K]
Memory at f7c3c000 (32-bit, non-prefetchable) [size=4K]
I/O ports at f080 [size=32]
Capabilities: [c8] Power Management version 2
Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
Capabilities: [e0] PCI Advanced Features

This is similar to bug #1291424 Bootstrap image does not find the ethernet driver on Intel® NUC Kit D54250WYK
for a prior version...

Error is being seen in a MOS 9.1 Fuel Master during PXE boot. Unable to get nodes discovered due to this issue.

Changed in fuel:
milestone: none → 9.2
tags: added: customer-found support
Changed in fuel:
assignee: nobody → Fuel Sustaining (fuel-sustaining-team)

This hardware is not officially supported by Fuel 9.x, but you can inject necessary drivers on your own following this document [1]


Changed in fuel:
status: New → Won't Fix
Michael Petersen (mpetason) wrote :

Vladimir - Are you referring to just the NIC (Intel X710 10/40GbE NIC) or just the hardware in general? The previous issue was fixed instead of marked as "won't fix" - is there a reason?

This issue was seen in Fuel 7, it was addressed in Fuel 8, however Fuel 9 again has the same problem? Why was the driver for Intel X710/XL710 dropped in Fuel 9? Furthermore, why wont it be supported?

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers