Unsupported hardware message blocks Fuel install

Bug #1322502 reported by Jesse Pretorius
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Fuel for OpenStack
Fix Released
High
Dmitry Ilyin
5.0.x
Fix Released
Critical
Dmitry Ilyin

Bug Description

When trying to install Fuel in Virtualbox on my laptop, which has an Intel i5 4200U CPU, the Fuel install is blocked right at the beginning with a message saying that the hardware in unsupported.

As described https://access.redhat.com/site/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/6.4_Technical_Notes/anaconda.html and https://access.redhat.com/site/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/Installation_Guide/s1-kickstart2-options.html the 'unsupported_hardware' command in the kickstart file can be used to suppress this message.

I tried to use the command at the end of the kernel line during the fuel install, but that didn't work. So instead I put a new line after https://github.com/stackforge/fuel-main/blob/master/iso/ks.template#L10 containing 'unsupported_hardware' and rebuilt the ISO. When rebuilding with the new ISO, everything worked as expected.

I'll have to retry using the kernel parameter again, but in a different place, as I see that https://github.com/kimduho/linux/wiki/CentOS-v6.4-Installation-with-Ignoring-Unsupported-Hardware recommends using it to overcome this problem. If it is found to work, then perhaps we can simply add a note in the documentation somewhere instead of adding to the kickstart template.

Mike Scherbakov (mihgen)
Changed in fuel:
milestone: none → 5.0
Changed in fuel:
assignee: nobody → Dmitry Ilyin (idv1985)
importance: Undecided → Critical
status: New → Confirmed
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix proposed to fuel-main (master)

Fix proposed to branch: master
Review: https://review.openstack.org/95161

Changed in fuel:
status: Confirmed → In Progress
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix proposed to fuel-main (stable/5.0)

Fix proposed to branch: stable/5.0
Review: https://review.openstack.org/95162

Mike Scherbakov (mihgen)
tags: added: customer-found
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix merged to fuel-main (master)

Reviewed: https://review.openstack.org/95161
Committed: https://git.openstack.org/cgit/stackforge/fuel-main/commit/?id=6a07b386e1059b0b3f1695b099f34abf26f113b5
Submitter: Jenkins
Branch: master

commit 6a07b386e1059b0b3f1695b099f34abf26f113b5
Author: Dmitry Ilyin <email address hidden>
Date: Fri May 23 17:19:19 2014 +0400

    Add unsupported_hardware option to the cmdline

    This option disables the warning that blocks
    installation on the hardware that is not
    supported by this CentOS release.

    Change-Id: Iac13fd39a154f6b524c2c9ccfa10351a150999a3
    Closes-Bug: 1322502

Changed in fuel:
status: In Progress → Fix Committed
Revision history for this message
OpenStack Infra (hudson-openstack) wrote : Fix merged to fuel-main (stable/5.0)

Reviewed: https://review.openstack.org/95162
Committed: https://git.openstack.org/cgit/stackforge/fuel-main/commit/?id=4b372167f70f763c46640ef98870d89539cfa75d
Submitter: Jenkins
Branch: stable/5.0

commit 4b372167f70f763c46640ef98870d89539cfa75d
Author: Dmitry Ilyin <email address hidden>
Date: Fri May 23 17:23:59 2014 +0400

    Add unsupported_hardware option to the cmdline

    This option disables the warning that blocks
    installation on the hardware that is not
    supported by this CentOS release.

    Change-Id: Iac13fd39a154f6b524c2c9ccfa10351a150999a4
    Closes-Bug: 1322502

Dmitry Pyzhov (dpyzhov)
no longer affects: fuel/5.1.x
Changed in fuel:
importance: Critical → High
milestone: 5.0 → 5.1
Revision history for this message
Artem Panchenko (apanchenko-8) wrote :

verified on

api: '1.0'
astute_sha: f5fbd89d1e0e1f22ef9ab2af26da5ffbfbf24b13
auth_required: true
build_id: 2014-09-17_21-40-34
build_number: '11'
feature_groups:
- mirantis
fuellib_sha: d9b16846e54f76c8ebe7764d2b5b8231d6b25079
fuelmain_sha: 8ef433e939425eabd1034c0b70e90bdf888b69fd
nailgun_sha: eb8f2b358ea4bb7eb0b2a0075e7ad3d3a905db0d
ostf_sha: 64cb59c681658a7a55cc2c09d079072a41beb346
production: docker
release: '5.1'
release_versions:
  2014.1.1-5.1:
    VERSION:
      api: '1.0'
      astute_sha: f5fbd89d1e0e1f22ef9ab2af26da5ffbfbf24b13
      build_id: 2014-09-17_21-40-34
      build_number: '11'
      feature_groups:
      - mirantis
      fuellib_sha: d9b16846e54f76c8ebe7764d2b5b8231d6b25079
      fuelmain_sha: 8ef433e939425eabd1034c0b70e90bdf888b69fd
      nailgun_sha: eb8f2b358ea4bb7eb0b2a0075e7ad3d3a905db0d
      ostf_sha: 64cb59c681658a7a55cc2c09d079072a41beb346
      production: docker
      release: '5.1'

and

VERSION:
  mirantis: "yes"
  production: "docker"
  release: "5.0.1"
  api: "1.0"
  build_number: "170"
  build_id: "2014-08-14_19-52-36"
  astute_sha: "6db5f5031b74e67b92fcac1f7998eaa296d68025"
  fuellib_sha: "a31dbac8fff9cf6bc4cd0d23459670e34b27a9ab"
  ostf_sha: "09b6bccf7d476771ac859bb3c76c9ebec9da9e1f"
  nailgun_sha: "af3d1922bfc21345f81be3454115ab6139675c35"
  fuelmain_sha: "fd58828f404e4298ed338e8f44c6a326cebd31de"

Changed in fuel:
status: Fix Committed → Fix Released
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