Level 1 and 2 in speaker and headset sound, is to low. It heard like 0 sound level

[Jason Yen]

Enviroment

Product: Freezer and cooler
FW version: Ubuntu 15.04 (r118)
HW version: MP
Material:

Description

Steps to Reproduce:

1 - Copy some music files in DUT.
2 - Go to music app and reproduce this file.

Actual Result:

At level one, sound is very low, it sound as level 0.

Expected Result:

At level one the speaker and headset should sound louder.

Reproducibility: 100%

Additional info:

[Javier Ibáñez (javier-ibanez)]

Hi @jasonyen

Tested on FW: Aquaris M10 HD - Ubuntu 15.04 (r62) and Aquaris M10 FHD - Ubuntu 15.04 (r42) and the issue is still reproducible in this firmware version.

Thank you.

Best regards.

[Javier Ibáñez (javier-ibanez)]

Hi @jasonyen

Tested on FW: Aquaris M10 HD - Ubuntu 15.04 (r14) and Aquaris M10 FHD - Ubuntu 15.04 (r18) and the issue is still reproducible in OTA 13 firmware version.

Thank you

Regards.

[Javier Ibáñez (javier-ibanez)]

Hi all,

This issue is still reproducible in all devices in OTA 14 firmware version.

Best regards.

[Javier Ibáñez (javier-ibanez)]

Hi @jasonyan,

The issue is reproducible in OTA 15 firmware version with earphones connected, even more, if you play music from speakers, it sounds lower than in the other firmware, please, could you test it again?

Thanks in advanced.

Regards.

[Jason Yen (jasonyen)]

Hi Javier,

For the OTA15 we are focus on the security update and some application layer update. This issue looks like the driver layer improvement is not covered. Sorry.