Cmore streaming service not working well after recent updates

[Jørn Melchior Nielsen]

I have tried with several computers and version 18.04 20.04 and 22.04 after last update Cmore is not playing well. The picture and sound is interrupting, so the streaming is not good.

I think it is the last version of widevine decryption is doing it,
because youtube and dr.dk works fine.

The laptop is also getting very very hot, and in the end it just stop.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1987875/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Paul White (paulw2u)]

"Cmore is cracking after last uodate" - please tell us what Cmore is.
What do you mean by "cracking"?
What does "not playing well" mean?

[Jørn Melchior Nielsen (jmn-t)]

Hi paul

The picture and sound is interrupting, so the streaming is not good.

I think it is the last version of widevine decryption is doing it,
because youtube and dr.dk works fine

The laptop is also getting very very hot, and in the end it just stop

HP Pavillion g6, see attached

cheers

Jørn

Den 07.09.2022 kl. 16.41 skrev Paul White:
> "Cmore is cracking after last uodate" - please tell us what Cmore is.
> What do you mean by "cracking"?
> What does "not playing well" mean?
>
>
> ** Tags added: bionic focal jammy
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>

[Paul White (paulw2u)]

Jørn, thanks for your reply. So Cmore is a streaming service. That was not clear from your bug description. I thought it might have been a game. :)

Which browsers are you using to view Cmore?

[Jørn Melchior Nielsen (jmn-t)]

I am using Firefox and Cromium
--
Send from my NOT iPhone torsdag, 08 september 2022, 10:25AM +02:00 fra Paul White <email address hidden> :

>Jørn, thanks for your reply. So Cmore is a streaming service. That was
>not clear from your bug description. I thought it might have been a
>game. :)
>
>Which browsers are you using to view Cmore?
>
>** Summary changed:
>
>- Cmore is cracking after last uodate
>+ Cmore streaming service not working well after recent updates
>
>** Description changed:
>
>  I have tried with several computers and version 18.04 20.04 and 22.04
>- after last update Cmore is not playing well
>+ after last update Cmore is not playing well. The picture and sound is
>+ interrupting, so the streaming is not good.
>+
>+ I think it is the last version of widevine decryption is doing it,
>+ because youtube and dr.dk works fine.
>+
>+ The laptop is also getting very very hot, and in the end it just stop.
>
>--
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1987875
>
>Title:
>  Cmore streaming service not working well after recent updates
>
>Status in Ubuntu:
>  Incomplete
>
>Bug description:
>  I have tried with several computers and version 18.04 20.04 and 22.04
>  after last update Cmore is not playing well. The picture and sound is
>  interrupting, so the streaming is not good.
>
>  I think it is the last version of widevine decryption is doing it,
>  because youtube and dr.dk works fine.
>
>  The laptop is also getting very very hot, and in the end it just stop.
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+bug/1987875/+subscriptions
>

[Olivier Tilloy (osomon)]

Jørn, just so I'm sure I understand the problem well: both firefox and chromium are affected by this regression?

Are you using the firefox snap, or is it installed through another means (deb or upstream tarball)?

[Jørn Melchior Nielsen (jmn-t)]

Hi Olivier

I am using the standard Firefox installed by Ubuntu 18.04 and 20.04

The problem is the same on my HP Elitebook8530p

Chromium is installed by standard Ubuntu Software Program

cheers

Jørn

Den 09.09.2022 kl. 11.52 skrev Olivier Tilloy:
> Jørn, just so I'm sure I understand the problem well: both firefox and
> chromium are affected by this regression?
>
> Are you using the firefox snap, or is it installed through another means
> (deb or upstream tarball)?
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>

[Olivier Tilloy (osomon)]

Thanks for following up Jørn. Would you mind filing an upstream bug at https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox, and sharing the link to it here?

[Jørn Melchior Nielsen (jmn-t)]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:104.0) Gecko/20100101 Firefox/104.0

Steps to reproduce:

Streaming from cmore.dk is interrupting after Ubuntu/Firefox update.

Actual results:

I think the problem is
Widevine Content Decryption Module provided by Google Inc.
Streaming from dr.dk and youtube.com is ok
It happens with Ubuntu 18.04 and 20.04 and HP Elitebook and HP Pavillion

[Jørn Melchior Nielsen (jmn-t)]

Hi Olivier

Thanks for your concern.
https://bugzilla.mozilla.org/show_bug.cgi?id=1790389
cheers
Jørn

Olivier Tilloy skrev den 2022-09-12 11:57:
> Thanks for following up Jørn. Would you mind filing an upstream bug at
> https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox, and sharing
> the link to it here?
>
> ** Changed in: firefox (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1987875
>
> Title:
> Cmore streaming service not working well after recent updates
>
> Status in chromium-browser package in Ubuntu:
> New
> Status in firefox package in Ubuntu:
> New
>
> Bug description:
> I have tried with several computers and version 18.04 20.04 and 22.04
> after last update Cmore is not playing well. The picture and sound is
> interrupting, so the streaming is not good.
>
> I think it is the last version of widevine decryption is doing it,
> because youtube and dr.dk works fine.
>
> The laptop is also getting very very hot, and in the end it just
> stop.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1987875/+subscriptions

[Release-mgmt-account-bot (release-mgmt-account-bot)]

The [Bugbug](https://github.com/mozilla/bugbug/) bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

[Nathan Teodosio (nteodosio)]

Jørn, could you also submit a report[1] for Chromium? I was doing it for you but it asked for hardware specific things such as about:gpu.

[1]: https://bugs.chromium.org/p/chromium/issues/wizard

[Jørn Melchior Nielsen (jmn-t)]

hi
Google is figting Linux, so I dont like them.
I just mentioned for refererence amd the widevine
Google and Microsoft is fighting poor people.
Gogle stopped the old 32 bit computers even everthing works well.
I hate the bastards

Nathan Teodosio skrev den 2022-09-12 19:29:
> Jørn, could you also submit a report[1] for Chromium? I was doing it
> for
> you but it asked for hardware specific things such as about:gpu.
>
> [1]: https://bugs.chromium.org/p/chromium/issues/wizard
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1987875
>
> Title:
> Cmore streaming service not working well after recent updates
>
> Status in Mozilla Firefox:
> Unknown
> Status in chromium-browser package in Ubuntu:
> New
> Status in firefox package in Ubuntu:
> New
>
> Bug description:
> I have tried with several computers and version 18.04 20.04 and 22.04
> after last update Cmore is not playing well. The picture and sound is
> interrupting, so the streaming is not good.
>
> I think it is the last version of widevine decryption is doing it,
> because youtube and dr.dk works fine.
>
> The laptop is also getting very very hot, and in the end it just
> stop.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/firefox/+bug/1987875/+subscriptions

[Nathan Teodosio (nteodosio)]

I respect your viewpoint, but then I have no option but to mark the
report as incomplete, since there is neither a recipe to verify the bug
nor someone who has the problem to submit a report upstream.

[Jørn Melchior Nielsen (jmn-t)]

The report is done with Firefox, and I dont care about errors on
Chromium, it was just a remark, that the problem is not related to
Firefox only.
cheers
Jørn

Nathan Teodosio skrev den 2022-09-12 20:26:
> I respect your viewpoint, but then I have no option but to mark the
> report as incomplete, since there is neither a recipe to verify the bug
> nor someone who has the problem to submit a report upstream.
>
>
> ** Changed in: chromium-browser (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1987875
>
> Title:
> Cmore streaming service not working well after recent updates
>
> Status in Mozilla Firefox:
> Unknown
> Status in chromium-browser package in Ubuntu:
> Incomplete
> Status in firefox package in Ubuntu:
> New
>
> Bug description:
> I have tried with several computers and version 18.04 20.04 and 22.04
> after last update Cmore is not playing well. The picture and sound is
> interrupting, so the streaming is not good.
>
> I think it is the last version of widevine decryption is doing it,
> because youtube and dr.dk works fine.
>
> The laptop is also getting very very hot, and in the end it just
> stop.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/firefox/+bug/1987875/+subscriptions

[Olivier Tilloy (osomon)]

Sure, but for people investigating the problem, it's a very useful data point if you can compare in other browsers.

With regards to comment #11, as Nathan wrote every point of view is respectable, but please try to keep it within the limits of the Ubuntu Code of Conduct (https://ubuntu.com/community/code-of-conduct), i.e. avoid swearwords. Thanks!