Firefox 55 instantly crashes on Google Maps

Bug #1712587 reported by Alistair Buxton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mozilla Firefox
New
Medium
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

To reproduce:

1. Go to http://maps.google.co.uk

Result: Firefox instantly crashes.

I tried disabling hardware acceleration. It didn't make any difference.

This crash is 100% reproducible.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 55.0.2+build1-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-92.115-generic 4.4.76
Uname: Linux 4.4.0-92-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC3: al 2782 F.... pulseaudio
 /dev/snd/controlC1: al 2782 F.... pulseaudio
 /dev/snd/controlC2: al 2782 F.... pulseaudio
 /dev/snd/controlC0: al 2782 F.... pulseaudio
BuildID: 20170816210634
Channel: Unavailable
CurrentDesktop: XFCE
Date: Wed Aug 23 14:46:26 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-07-12 (773 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
IpRoute:
 default via 192.168.0.1 dev enp0s31f6 proto static metric 100
 169.254.0.0/16 dev docker0 scope link metric 1000 linkdown
 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
 192.168.0.0/24 dev enp0s31f6 proto kernel scope link src 192.168.0.5 metric 100
IwConfig:
 lo no wireless extensions.

 enp0s31f6 no wireless extensions.

 docker0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-b982df2a-0748-4395-a586-f88c01170823
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=55.0.2/20170816210634 (In use)
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs:
 bp-b982df2a-0748-4395-a586-f88c01170823
 bp-93cc1950-6206-4734-99b7-7cfea1170823
 bp-7dec83a1-282b-4c55-9b8f-3f5690170823
 bp-d61de9e9-55ac-4c4d-8f89-867360170823
 bp-f907228f-d818-4d12-8ff5-cef060170823
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1801
dmi.board.asset.tag: Default string
dmi.board.name: Z170-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1801:bd03/24/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Alistair Buxton (a-j-buxton) wrote :
Changed in firefox:
importance: Unknown → Medium
status: Unknown → New
Revision history for this message
mathieu paris (mmmathieup) wrote :

Got the same problem here with ubuntu 16 and firefox 56. Instant crash

Même problème avec ubuntu 16 et firefox 56. Arrêt instantané du fonctionnement de Firefox 56.

Revision history for this message
Paul White (paulw2u) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates.

It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1712587

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

Bug did not close due bug watch
Upstream report has since been closed "RESOLVED WORKSFORME"
No reply from reporter so closing

Changed in firefox (Ubuntu):
status: Incomplete → Invalid
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