[R350] With fglrx, OpenOffice buttons are invisible and reappear when you hover over them

[Josh Clarkson]

Binary package hint: openoffice.org

Description: Ubuntu 8.04.1
Release: 8.04

openoffice.org:
  Installed: 1:2.4.1-1ubuntu2
  Candidate: 1:2.4.1-1ubuntu2
  Version table:
 *** 1:2.4.1-1ubuntu2 0
        500 http://us.archive.ubuntu.com hardy-updates/main Packages
        100 /var/lib/dpkg/status
     1:2.4.0-3ubuntu6 0
        500 http://us.archive.ubuntu.com hardy/main Packages

When I opened openoffice I expected to see all the buttons and menu drop downs. but they were hidden. When I moused over where they should be they reappeared one at a time while hovering over them.

ProblemType: Bug
Architecture: i386
Date: Sun Aug 17 07:45:10 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: fglrx
Package: openoffice.org-core 1:2.4.1-1ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-19-386 i686

[lspci]
00:00.0 Host bridge [0600]: Silicon Integrated Systems [SiS] SiS645DX Host & Memory & AGP Controller [1039:0646]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon R350 [Radeon 9800 Pro] [1002:4e48] (prog-if 00 [VGA controller])
     Subsystem: ATI Technologies Inc Unknown device [1002:4f72]

[Matti Pajari (matti-pajari)]

I'm having the same problem. The menu texts and icons first disappear when I mouse over the menu bar the first time after launchin oo.
Same version of openoffice.org package too.

[huiii (a00ps)]

this happens to me to,
openoffice 2.4 and now openoffice 3.0
on ubunt hardy 64bit.
it didn't before.
but t does since 2 days ago,
have no clue...

[Mario Limonciello (superm1)]

I can't reproduce this on Intrepid with the fglrx driver enabled. Can someone who has it occurring on hardy, try on Intrepid?

[huiii (a00ps)]

hello, i discovered that in my case the bug depends on compiz and nvidia-proprietary driver version 177.
switching off compiz or reverting back to nvidia-proprietary driver version 173 makes the bug disappear.
good luck

[Bryce Harrington (bryce)]

Also please attach your Xorg.0.log and the output of lspci -vvnn, and your xorg.conf if you've made any customizations to it.

[Bryce Harrington (bryce)]

@huiii, this bug report has to do with -fglrx, whereas your issue is particular to -nvidia so is unrelated.

[Josh Clarkson (jjclarkson)]

Here is the output of my lspci -vvnn

[Josh Clarkson (jjclarkson)]

What indication is there that this bug has anything to do with X.Org or the fglrx module rather than openoffice.org? I haven't seen this behavior in software packages other than openoffice.

[Bryce Harrington (bryce)]

That's actually a good question.

@ccheney, I notice you refiled this against the video driver. Could you briefly summarize why? If we are to upstream this bug to AMD we need a specific justification of why it's a video issue.

[Chris Cheney (ccheney)]

I don't remember my original motivation to reassign it to fglrx.

However, it would appear that if the same issue also occurs for huiii but only when he is using both a specific version of nvidia driver with compiz that it happening in the same way on fglrx is probably a similar bug of some sort.

This of course doesn't explain how the same kind of bug would be seen in both nvidia and fglrx, but only in apparently specific versions of them, etc.

[Bryce Harrington (bryce)]

Josh, are you able to reproduce this issue on intrepid? Mario asked in an earlier comment but I'm not sure we got that answered.

If it occurs only on Hardy, could you try upgrading to one of the newer versions of -fglrx (we recommend using Envy).

[Bryce Harrington (bryce)]

I spoke with Chris directly - neither of us have a clear idea where this bug might belong. First step though is to reproduce with -fglrx on Intrepid.

[huiii (a00ps)]

the bug appears with nvidia driver 177.82, too, -compiz enabled..

[huiii (a00ps)]

as i understand it from my observations is that the whole application OO will not refresh its graphics.
this causes buttons to appear and disappear, but also leaves the process-bar on the status bar once it is ready. to have the satus-bar refreshed, i need to move the OO window around. the same thing goes for deleted text: instead of disappearing, it remains full or half drawn, but once i move the OO-window, it refreshes and the deleted words disappear.

hope this helps to find out if this is the same bug when using newest nvidia-driver OR fglrx / with compiz enabled.

thx

[Bryce Harrington (bryce)]

Still waiting on reproduction.

This bug is *only* going to focus on the fglrx issue, so please make a separate report for issues seen with -nvidia.

[huiii (a00ps)]

ok, i did that once, but than i ended up here, cause i was redirected.
i'll try again.

[pri (priyankoo)]

Hi
Reporting the same bug for oo.3 on Intrepid Ibex with Compiz turned on.
Is there any fix for that yet?

[Jigglepuf (atdulaney)]

Hello,
Chiming in with the same anomaly with Nvidia 96 driver on Ubuntu 8.1 (64 bit). Using Nvidia 6100 chipset alongside AMD 64.

[pri (priyankoo)]

Here I am sending a screen cap of my OO so that others can see if they have the same problem.

[blazzr (blazzr)]

Same problem with Nvidia 96 driver on Ubuntu 8.1, AMD cpu (32 bit).

Problem appeared after I turned on Visual effects in the display settings (window animation etc).

Temporary SOLUTION: turn off Visual effects (no window animation etc). Works for me.

[pri (priyankoo)]

@blazzr : This solution works for me too. Thanks!!

[Josh Clarkson (jjclarkson)]

I did a dist-upgrade to Ubuntu 8.10, this problem went away after the upgrade.

[Chappy (mikethechap)]

I was having the same issue. I turned off visual effects as suggested and the menu appeared just as reported. I had previously installed the Nvidia Driver 96.43.09. Running Ubuntu 8.1, AMD CPU 32 bit as reported above. I hope this helps and is able to lead to a fix. I like those effects!

[Bryce Harrington (bryce)]

Thank you for reporting this bug about fglrx, however the video card mentioned in this bug report is no longer supported in fglrx. ATI only supports R600 and newer chips. You'll want to focus on using the -ati driver instead for this hardware.