[ALC888] No Sound - used a clean Install of Maverick 10.10

[23dornot23d]

Binary package hint: firefox

There is no sound in Maverick at all I will add to this later as it times me out ..... if I am not quick

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-2.3-generic 2.6.35-rc2
Uname: Linux 2.6.35-2-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Mon Jun 21 15:51:09 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100621)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox

[23dornot23d (keithaerospace92)]

Linux keith-laptop 2.6.35-2-generic #3-Ubuntu SMP Thu Jun 10 03:23:25 UTC 2010 i686 GNU/Linux

A few details ..... this is what it should show ...... but it does not .........

Sound is not picked up by the Kernel

Some Information that may help sort this out below ............
This information is taken from another OS (Mint) that works and installs Sound first time on this Acer Aspire 7730ZG Laptop
/proc/asound/card0/codec#0:Codec: Realtek ALC888
/proc/asound/card0/codec#1:Codec: LSI ID 1040
/proc/asound/card0/codec#3:Codec: Nvidia MCP78 HDMI
So lets help sort this one bug out once and for all ..........

[drew212 (mstngdrew212)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Would you please add the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments? Thanks in advance.

[23dornot23d (keithaerospace92)]

 http://www.alsa-project.org/db/?f=07ed3113457f52b34e8bf9ff652320332b07af39

[23dornot23d (keithaerospace92)]

keith@keith-laptop:~$ grep "^Codec\|^Vendor Id\|^Subsystem Id\|^Revision Id" /proc/asound/card*/*codec*{,/*} | grep -B2 -A1 $(lspci -nv | grep -A1 0403 | grep Subsystem | sed 's/://g' | awk '{ print $2 }')
grep: /proc/asound/card*/*codec*/*: No such file or directory
/proc/asound/card0/codec#0:Codec: Realtek ALC888
/proc/asound/card0/codec#0:Vendor Id: 0x10ec0888
/proc/asound/card0/codec#0:Subsystem Id: 0x10250142
/proc/asound/card0/codec#0:Revision Id: 0x100202
/proc/asound/card0/codec#1:Codec: LSI ID 1040
/proc/asound/card0/codec#1:Vendor Id: 0x11c11040
/proc/asound/card0/codec#1:Subsystem Id: 0x10250142
/proc/asound/card0/codec#1:Revision Id: 0x100200
keith@keith-laptop:~$

[23dornot23d (keithaerospace92)]

keith@keith-laptop:~$ cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf0500000 irq 46

[drew212 (mstngdrew212)]

I'm marking new as you have supplied new information. Hopefully someone from the audio team will chime in and be able to help you further and finish triaging your report.

[Jeremy Foshee (jeremyfoshee)]

Hi 23doenot23d,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[23dornot23d (keithaerospace92)]

http://www.alsa-project.org/db/?f=8353871df7d7840890a48e83b26b2bd870190cc9

[23dornot23d (keithaerospace92)]

Above was tested on this Kernel ..... Still no Sound .........
Linux keith-laptop 2.6.35-4-generic-pae #5-Ubuntu SMP Wed Jun 16 20:33:36 UTC 2010 i686 GNU/Linux

[23dornot23d (keithaerospace92)]

Why does Linux Mint and Zorin pick it up and set the sound to work when Fedora + Lucid and also Maverick do not ..........

There must be a clue here ,,,,,

[23dornot23d (keithaerospace92)]

This is one that works perfectly ok .......... from Mint 9 .....

http://www.alsa-project.org/db/?f=ef4bde6bb36a40617a42faa901f67b6592c58eb9

[23dornot23d (keithaerospace92)]

So the file that shows the differences between Maverick that does not work

and Mint that does work ...... Download Difference File

[23dornot23d (keithaerospace92)]

http://sites.google.com/site/centraltube3dsfiles/files-for-system-config/differencesMavandMint.txt?attredirects=0&d=1

[Tom Pino (metalsmith-rangeweb)]

This effects many of us judging by the mentions of it on the forum for 10.10. I am embarrassed that as bug was not filed earlier as this has been a problem for more than 4 weeks.

[John Webster (civil-bigpond)]

I have the same problem on my Lenovo M9952-RZ4 desktop and my Compaq-C700 laptop. I'm running the 2.6.35.4.4 kernel.

[23dornot23d (keithaerospace92)]

This BUG REPORT is NOT a duplicate of that one ...... has that one is muted and sounds are at the lowest levels ......

This one the Sound does Not Work at ALL even after Un-muting ......

[23dornot23d (keithaerospace92)]

Latest information after doing as said in that Bug report does not make any difference ... Still no sound

Your ALSA information is located at http://www.alsa-project.org/db/?f=b62337bd83b683551a2cb02256789829ab1bed08

[23dornot23d (keithaerospace92)]

The duplicate status is wrong and very misleading .....

( Remember, this bug report is a duplicate of bug #592016 only if you think the duplicate status is wrong ...... )

You have only looked at a part of one file

I rectified this and all the volumes are full up and there is no sound .......

It is nothing like having the volume control being turned off or down ........

Check the latest file ...... Alsa file above .....

[23dornot23d (keithaerospace92)]

Ok the Latest ..... Driver and Hardware not seen .....

The sound is not working ....... usually I can compile the latest ALSA drivers and off I go

I am pretty positive that the problem lies with something not finding my Hardware ...... as
I can go into older versions and the sound works .....

I guess this is the answer ...... go back to a version that works .......

I will try the Old Alsa drivers now, the one that I know worked in LUCID ......

__________________________________________________ __________

But if the kernel does not find my sound card and set this piece of hardware up ,,,,,,,, then no other program will find it ?

How can I prove to anyone that the Kernel is or is not working properly ...... for my sound card .......... ?

[23dornot23d (keithaerospace92)]

I still have no sound .....

So to check it was not the latest ALSA drivers installed in Maverick ....... I upgraded them in my other system

Just for information for other users that may find this of a little use ...... the latest ALSA is not the problem

ON THIS KERNEL AND THIS OS all works well ...........
Linux keith-laptop 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 22:02:19 UTC 2010 i686 GNU/Linux
root@keith-laptop:/home/keith# cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.23.
Compiled on Jun 24 2010 for kernel 2.6.32-22-generic (SMP).

Does the fact the interrupt is different not make a difference .... the different IRQ that it uses ......
its IRQ 46 in Maverick ...... but its IRQ 22 in all the systems that the SOUND works ok on ..........
I just looked for what I could find that was not the same ...... but this is all I really spotted
was the IRQ being different ...

[23dornot23d (keithaerospace92)]

The file alsa-base.conf now looks like this
[code]
# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
options snd-hda-intel model=auto

[/code]Adding this command did it ..........

options snd-hda-intel model=auto

[23dornot23d (keithaerospace92)]

And please do remember that it never was a duplicate of bug #592016.

[23dornot23d (keithaerospace92)]

The solution is to do this on my system ,,,, Acer Aspire 7730ZG

gksudo gedit /etc/modprobe.d/alsa-base.conf

options snd-hda-intel model=auto

[Daniel T Chen (crimsun)]

Can you change your model quirk to "acer-aspire-7730g" instead of "auto", then reboot?

[23dornot23d (keithaerospace92)]

Can you change your model quirk to "acer-aspire-7730g" instead of "auto", then reboot?

I tried this and got no sound whatsoever .....

[23dornot23d (keithaerospace92)]

"acer-aspire-7730g" instead of "auto" ..... rebooted and no sound

I also tried it with "acer-aspire- 7730zg" as I was not sure if you had missed the "z" out ....
 that also did not work.

auto ......... works - but I have only limited use of the sound module - with stereo only.

[Daniel T Chen (crimsun)]

On Fri, Aug 13, 2010 at 12:22 PM, 23dornot23d <email address hidden> wrote:
> "acer-aspire-7730g" instead of "auto" ..... rebooted and no sound
>
> I also tried it with "acer-aspire- 7730zg"  as I was not sure if you had missed the "z" out ....
>  that also did not work.

The omitted 'z' is intentional. There is no model quirk with a 'z' in
it for your codec.

> auto ......... works - but I have only limited use of the sound module -
> with stereo only.

To recap: without any manually-specified model quirk, nothing works,
and with the model=auto quirk, only stereo playback through internal
speakers works?

[23dornot23d (keithaerospace92)]

To recap: without any manually-specified model quirk, nothing works,
and with the model=auto quirk, only stereo playback through internal
speakers works?

That is correct ......

I also have no options appear in the sound menu for surround sound ...... on auto setting (quirk)
( but the options did show up when I added the line acer-aspire-7730g for surround sound etc ) .....
but no sounds played through the internal laptop speakers.
I can have a try tomorrow to see if external speakers work ..... but I need to get them off another setup.

[23dornot23d (keithaerospace92)]

Tried with external / headphone socket and no sound comes out of this ,,,,,,,

[Coiby Xu (coiby)]

I have the same problem!

[feiy (eshangrao)]

I have the same problem too!

[Hannu Teulahti (teu)]

My sound works with lucid, but not karmic. My motherboard is Asus M4N78 Pro. Found this when googling for the problem:

http://forums.debian.net/viewtopic.php?f=5&t=52643&sid=6ceafc0ef388adb38224e386a0676767&start=15#p304120

So this is a "feature", when using motherboard with an HDMI output.

[Hannu Teulahti (teu)]

oops, getting old... should be "sound works with lucid, but not with maverick"

[Hannu Teulahti (teu)]

The HDMI thing didn't work for me. Tried running maverick with lucid kernel and then the sound works, seems to be a kernel problem.

[Marco (0m3g4)]

i have kubuntu 10.10 with alc888 on my acer 6930G...sometimes i have very low level of sound...this problem fixed when i reboot my pc...this myabe depends on IRQ busy by Nvidia MCP77/78 HDMI

[Marco (0m3g4)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: omega 2177 F.... pulseaudio
 /dev/snd/pcmC0D0p: omega 2177 F...m pulseaudio
CRDA:
 country 98:
  (2402 - 2482 @ 40), (N/A, 16)
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0400000 irq 46'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:10ec0888,1025015e,00100202 HDA:14f12c06,1025015e,00100000 HDA:10de0006,10de0101,00100000'
   Controls : 29
   Simple ctrls : 16
DistroRelease: Ubuntu 10.10
Frequency: I don't know.
MachineType: Acer Aspire 6930G
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=6ee0db09-7b6a-4c19-a436-f2f961fe672c ro quiet splash nomodeset video=uvesafb:mode_option=1280x720-24,mtrr=3,scroll=ywrap
ProcEnviron:
 SHELL=/bin/bash
 LANG=it_IT.utf8
 LANGUAGE=it_IT
ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
Regression: Yes
RelatedPackageVersions: linux-firmware 1.38
Reproducible: No
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: maverick regression-potential needs-upstream-testing
Uname: Linux 2.6.35-23-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/28/2009
dmi.bios.vendor: Acer
dmi.bios.version: v0.3238
dmi.board.name: Makalu
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: Acer
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv0.3238:bd07/28/2009:svnAcer:pnAspire6930G:pvrNotApplicable:rvnAcer:rnMakalu:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
dmi.product.name: Aspire 6930G
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer

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