simple scan saves scanned pages in wrong sizes

Bug #570782 reported by Rahul Sundaram on 2010-04-27
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Simple Scan
Opinion
Low
Unassigned
Fedora
Won't Fix
Medium

Bug Description

Download bug report at

https://bugzilla.redhat.com/show_bug.cgi?id=586360

Steps to Reproduce:

1. Scan a document.
2. Save the scanned document into .pdf.
3. Verify the document actual size in its properties after opening it using
evince.

Actual results: A 8.5 x 14 inch page appears as being 34.89 × 58.31 inches.

Expected results: A 8.5 x 14 inch page (its actual size).

Description of problem: Simple Scan saves scanned documents in incorrect size.

Version-Release number of selected component (if applicable):

How reproducible: Each time I scan and save a document into .pdf.

Steps to Reproduce:
1. Scan a document.
2. Save the scanned document into .pdf.
3. Verify the document actual size in its properties after opening it using evince.

Actual results: A 8.5 x 14 inch page appears as being 34.89 × 58.31 inches.

Expected results: A 8.5 x 14 inch page (its actual size).

Additional info: I ran Simple Scan from the command prompt but no message was shown.

Which version number do you have?

(In reply to comment #1)
> Which version number do you have?

Is version 1.0.2-1.fc13 for x86_64.

Test the new release build from

http://koji.fedoraproject.org/koji/taskinfo?taskID=2141100

Let me know if it works better. If it does not, please include the output of simple scan by running it from the command line, e.g.

$ simple-scan --debug >simple-scan.log

Created attachment 409498
Log after saving a scanned document.

(In reply to comment #3)
> Test the new release build from
>
> http://koji.fedoraproject.org/koji/taskinfo?taskID=2141100
>
> Let me know if it works better. If it does not, please include the output of
> simple scan by running it from the command line, e.g.
>
> $ simple-scan --debug >simple-scan.log

This one remains the same. I attached a log as requested. I will need to leave this machine for a few hours; will try to be back ASAP.

Rahul Sundaram (metherid) wrote :

I have filed a bug report upstream on your behalf at

https://bugs.launchpad.net/fedora/+bug/570782

It would be helpful if you can followup there. Thanks for your feedback

(In reply to comment #6)
> I have filed a bug report upstream on your behalf at
>
> https://bugs.launchpad.net/fedora/+bug/570782
>
> It would be helpful if you can followup there. Thanks for your feedback

Very well, I will follow. Thanks Rahul.

Boricua, the log indicates you were using simple-scan 1.0.2. Can you confirm this behaviour occurs in simple-scan 1.0.3?

Robert Ancell (robert-ancell) wrote :

This appears to be bug 564106. The upstream bug indicates it could be reproduced in simple-scan 1.0.3 but the attached log shows the test was done in 1.0.2.

(In reply to comment #8)
> Boricua, the log indicates you were using simple-scan 1.0.2. Can you confirm
> this behaviour occurs in simple-scan 1.0.3?

Yes, it remains the same after the upgrade. simple-scan 1.0.3 did fix bug 586350, which I also reported. I tried 1.0.3 and it saved the scanned document in the same huge size of 34.89 × 58.31 inches. Just let me know if you need further info.

Could you attach the output of simple-scan -d in 1.0.3 and attach a scanned document with the size problem?

(In reply to comment #10)
> Could you attach the output of simple-scan -d in 1.0.3 and attach a scanned
> document with the size problem?

I am attaching the requested files.

Created attachment 409751
simple-scan debug

Created attachment 409752
scanned 8.5 x 14 page

Would you mind filing it upstream?

https://launchpad.net/simple-scan

Anke Kernbach (an-ke) wrote :

The problem still exists in Simple Scan 2.32.0 (maverick). The values for height/width seem to be stored correctly in ~/.gconf/apps/simple-scan/%gconf.xml but this has no effect on the paper size of the output file.

Michael Nagel (nailor) wrote :

Confirming per Bug #564106

Changed in simple-scan:
status: New → Confirmed
importance: Undecided → Low
Michael Nagel (nailor) wrote :

This is about the PDF meta data, right?
If so, this might be related to the following bugs and one should look at the code setting the PDF metadata:

PDF metadata: Date of creation and modification is incorrectly set (or not set at all)
Ubuntu “simple-scan” package Bugs Bug #789762

Document title set to /tmp/simple-scan-XX.pdf instead of saved file name
Simple Scan Bugs Bug #708190

Changed in simple-scan:
status: Confirmed → Incomplete
Michael Nagel (nailor) wrote :

this is not auto-expired for some reason, even though the information if it is about pdf metadata is still missing.
there are aforementioned bugs about pdf metadata and there is
"Simple Scan's "Page Size" has no effect Simple Scan Bugs Bug #611036"
about page sizes. I will close this until there is indication that this is something different.

Changed in simple-scan:
status: Incomplete → Opinion
Changed in fedora:
importance: Unknown → Medium
status: Unknown → Won't Fix
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