Evolution doesn't show Read Receipt requests when asked for by sender

Bug #70643 reported by ljuksi
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Evolution
Fix Released
Medium
evolution (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: evolution

Steps:
1. start evolution
2. compose a new message
3. from the menu select Insert->'Request Read Receipt'
4. send the e-mail [to yourself]
...
5. open the received mail
...
6. check mail again and you will see that read receipt is missing

Expected results:
When you open a mail that has been sent with 'read receipt', the mail-client should send back a notification to the sender (by e-mail, of course).

Btw, that feature is working at least in the following clients: MSOutlook, mozilla thunderbird, kmail.

( this is my first bug :)

ljuksi (ljuksi)
description: updated
Revision history for this message
Christian Kellner (gicmo) wrote :

To make evolution actually send message receipts you have to turn in the account settings (its under Defaults -> Message Receipts). Sebastien and I just tested it and its working fine for us. So I will mark this as "Rejected". If you have Message Receipts turned on and it is still not working for you feel free to reopen (and provide some details e.g. which provider you are using, if the message includes the Disposition-Notification header, etc).

Changed in evolution:
status: Unconfirmed → Rejected
hupu (hlavathy-peter)
Changed in evolution (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
hupu (hlavathy-peter) wrote :

I have the same problem. In Preferences -> Mail Accounts -> [account] -> Defaults I set "Ask for each message" for "Send message receipts" option, but Evolution never asks me what to do. A read receipt is not sent even if I set "Always" for this option.
I use Evolution 2.28.1.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

this bug was closed on 2006 why re open it? Please open a new one.

Changed in evolution (Ubuntu):
importance: Undecided → Low
status: Incomplete → Invalid
Revision history for this message
hupu (hlavathy-peter) wrote :

There are several reasons I reopened this bug:
1. It is still a bug, it is not resolved.
2. I never submitted a bug before so instead of experimenting, I chose the most effective solution: Underline the fact, that this bug is still not fixed.
3. When I try to submit a new bug, the system asks me if there is already a similar (or same) bug reported, and of course this bug perfectly describes my problem, so why create a new one?

BUT

For your convenience I created a new bug.

Thanks for the reply.

Revision history for this message
Sense Egbert Hofstede (sense) wrote :

I'm reopening this bug and confirming it myself.

It seems that Evolution does support adding read receipts, but that it just doesn't pick it up. Sending mails from Outlook with receipt requests doesn't trigger anything, and a closer inspection of the mail generated by Evolution shows that it does add the "Disposition-Notification-To:" header item.

This bug isn't Invalid because it is non-sense that you have to enable something in the accounts settings for read receipts to work. The option Christian was talking about is setting the default behaviour, but you can also add read receipt requests manually via the Insert menu.

This bug seems to be that although Evolution does add read receipt requests successfully to the mail header (can anyone confirm that it works in Outlook, to be sure?) it doesn't do anything when a message it receives requests a read receipt.

I have confirmed this bug on an up-to-date install of Ubuntu 10.04 Lucid Lynx.

Changed in evolution (Ubuntu):
status: Invalid → Confirmed
summary: - 'Request Read Receipt' does not work at all
+ Evolution doesn't show Read Receipt requests when asked for by sender
Revision history for this message
Sebastien Bacher (seb128) wrote :

could you send the bug to GNOME?

Revision history for this message
Sense Egbert Hofstede (sense) wrote :

Marking this bug as Triaged since it is now reported upstream and linked to that report.

Changed in evolution (Ubuntu):
status: Confirmed → Triaged
Changed in evolution:
status: Unknown → New
Changed in evolution:
importance: Unknown → Medium
Revision history for this message
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Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

bug from 2006 - version not longer supported
change status to invalid

Changed in evolution (Ubuntu):
status: Triaged → Invalid
Changed in evolution:
status: New → Fix Released
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