Reports nonexisting unread messages in IMAP folders

Bug #398527 reported by Nikolaus Rath
34
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Evolution
Fix Released
High
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

In some IMAP folders, evolution constantly reports a number of unread messages - even though there are no messages in the folder at all. Other IMAP clients like Thunderbird do not have this problem with the same folder, so I think it is a problem with Evolution and not the IMAP server.

I have attached a screenshot of the problem.

The IMAP server is a Cyrus IMAP4 v2.2.13-Debian-2.2.13-14ubuntu3

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
MediaBuild: Ubuntu 9.10 "Karmic Koala" - Alpha i386 (20090610.1)
Package: evolution 2.26.1-0ubuntu2
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.28-13-generic i686

Revision history for this message
Nikolaus Rath (nikratio) wrote :
Revision history for this message
Nikolaus Rath (nikratio) wrote :
Revision history for this message
Nikolaus Rath (nikratio) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Changed in evolution:
status: Unknown → New
Changed in evolution (Ubuntu):
status: New → Triaged
Revision history for this message
pj (pj-stickerpoint) wrote :

Also affected - 1 unread message shown, but no messages at all in the IMAP inbox folder. Are others affected using ubuntu 9.10 like myself?

Revision history for this message
billwcc (bwc403) wrote :

I had the same issue with the eternal +1 unread email. It turns out I did have an unread message in Sync Issues->Conflicts. I deleted that message, and all is well.

Revision history for this message
aldrei (snusmu) wrote :

same with me, 3 unread emails which didn't exist.
furthermore, when i try to delete all messages from the folder, 3 of them don't disappear. unread number also stays.
when i restart evolution, there are 6 read messages in the folder, unread number still three.
when i try to delete them, same stuff, 3 read, number of non-existing unread remains 3.
finally i deleted the folder, and recreated it, that got rid of them.

Changed in evolution:
status: New → Invalid
Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

Upstream bug has been marked as duplicate if bug https://bugzilla.gnome.org/show_bug.cgi?id=577542

Changed in evolution:
status: Invalid → Unknown
Changed in evolution:
status: Unknown → Confirmed
Changed in evolution:
importance: Unknown → High
Changed in evolution:
status: Confirmed → Incomplete
Changed in evolution:
status: Incomplete → Fix Released
Changed in evolution:
status: Fix Released → Confirmed
Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

bug from 2009. Version not more supported.
change status to invalid.

Changed in evolution (Ubuntu):
status: Triaged → Invalid
Changed in evolution:
status: Confirmed → Fix Released
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