Evolution GUI freezes when deleting lots of emails off exchange account folder

[RichardKinder]

When I try and delete several emails simultaneously (select them all, then hit
delete) from my exchange account 'Deleted Items' folder, the evolution gui
freezes until the delete completes, which can take up to several minutes to
complete depending on the number of emails to be deleted simultaneously. This is
very confusing behaviour, especially for newcomers to evolution.

http://bugzilla.gnome.org/show_bug.cgi?id=321704: http://bugzilla.gnome.org/show_bug.cgi?id=321704

[Sebastien Bacher (seb128)]

Thanks for your bug. I've forwarded the issue upstream:
http://bugzilla.gnome.org/show_bug.cgi?id=321704

[Sebastien Bacher (seb128)]

do you still have the issue? could you get a backtrace of evolution and evolution-data-server?
when it hangs you can run that to get the backtrace:
- gdb -p $(pidof evolution)
(gdb) thread apply all bt
- gdb -p $(pidof evolution-data-server)
(gdb) thread apply all bt

[Daniel Holbach (dholbach)]

Your bug lacks information we would need to investigate further. We
are now going to close the bug - please reopen if you have more
information at hand.

[ScorpFromHell (a.premkumar)]

Here is the gdb output:

GNU gdb 6.6-debian
Copyright (C) 2006 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB. Type "show warranty" for details.
This GDB was configured as "i486-linux-gnu".
Attaching to process 11758
Reading symbols from /usr/lib/evolution/evolution-data-server-1.12...(no debugging symbols found)...done.
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
Reading symbols from /usr/lib/libedata-book-1.2.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libedata-book-1.2.so.2
Reading symbols from /usr/lib/libebook-1.2.so.9...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libebook-1.2.so.9
Reading symbols from /usr/lib/libcamel-1.2.so.10...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libcamel-1.2.so.10
Reading symbols from /usr/lib/libnss3.so.0d...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libnss3.so.0d
Reading symbols from /usr/lib/libsmime3.so.0d...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libsmime3.so.0d
Reading symbols from /usr/lib/libssl3.so.0d...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libssl3.so.0d
Reading symbols from /usr/lib/libz.so.1...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libz.so.1
Reading symbols from /usr/lib/libkrb5.so.3...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5.so.3
Reading symbols from /usr/lib/libk5crypto.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libk5crypto.so.3
Reading symbols from /lib/libcom_err.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libcom_err.so.2
Reading symbols from /usr/lib/libgssapi_krb5.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgssapi_krb5.so.2
Reading symbols from /usr/lib/libedata-cal-1.2.so.6...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libedata-cal-1.2.so.6
Reading symbols from /usr/lib/libecal-1.2.so.7...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libecal-1.2.so.7
Reading symbols from /usr/lib/libedataserver-1.2.so.9...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libedataserver-1.2.so.9
Reading symbols from /usr/lib/libxml2.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libxml2.so.2
Reading symbols from /usr/lib/libdb-4.4.so...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libdb-4.4.so
Reading symbols from /usr/lib/libgnomevfs-2.so.0...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgnomevfs-2.so.0
Reading symbols from /usr/lib/libgconf-2.so.4...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgconf-2.so.4
Reading symbols from /usr/lib/libgnome-2.so.0...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgnome-2.so.0
Reading symbols from /lib/libpopt.so.0...
(no debugging symbols found)...done.
Loaded symbols for /lib/...

[Pedro Villavicencio (pedro)]

There's no backtrace on the report, you may want to read the instructions here: https://wiki.ubuntu.com/DebuggingProgramCrash

[Sami Pesonen (sampeson)]

I can see also this at work with RHEL 5.2 and Evolution 2.12.3. It seems to me that when deleting mails from Exchange it does not create new thread like when opening email folder or getting email from Exchange server so is anyone capable of checking the actual implementation is that the issue?

Because it is work box and different distribution and cannot get debug symbols don't know does it give any benefit to collect backtrace about it. Also worried about tracing work related emails. Problem seems to be easy to reproduce though.

[Linuxexperte (andrea-koeth)]

hi together,

I see the same thing here on Gnome-desktop.

I tested it yesterday with an account which I have with Gmail. Everytime, when you want to select more than 4 Email in your inbox for marking them as read, then the Evolution-GUI turns dark and does not react anymore. This behavior also causes a Desktop-Freez in Gnome-Desktop, which can only be resolved by restarting the machine.

This is really eating up time, when you want to work with Evolution.

I think, this is a bug in Evolution itself, which affects the Gnome-Desktop.
Please fix up this error.

For the meantime, I changed back to thunderbird 3.0 which does not have these issues.

Greetings
Linuxexperte

[Jörg Frings-Fürst (jff-de)]

please change to Won't Fix ( see gnome-bugs)

[Jörg Frings-Fürst (jff-de)]

change to invalid