The 'check for support types' button doesn't report errors

Bug #250993 reported by David Given
4
Affects Status Importance Assigned to Milestone
Evolution
New
Medium
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

The 'Check for supported types' button in the network configuration tabs in the account editor is supposed to ping the remote server and check which authentication types are supported; however, if a connection could not be made to the server, nothing is reported to the user and all authentication types are marked as being supported.

At the very least unresolved hostnames, connection failures etc should be reported (as otherwise the first the user realises that an incorrect hostname has been typed in is later when they try to access their email). Also, given that the drop-down is erroneously marked as supporting all authentication types, there are potential security implications.

This is with 2.22.3.1 on Heron.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: http://bugzilla.gnome.org/show_bug.cgi?id=545470

There is an error added to the statusbar on the current intrepid version but that's not obvious

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Triaged
Changed in evolution:
status: Unknown → New
Revision history for this message
Etienne Goyer (etienne-goyer-outlands) wrote :

In fact, the "Check for Supported Types" does not appear to do *anything* whatsoever. On the server side, monitoring incoming connection from the Evolution client using tcpdump when we press the "Check for Supported Types" button, we can see it does not even try to connect. I tried on both hardy and jaunty, same behavior.

Revision history for this message
Etienne Goyer (etienne-goyer-outlands) wrote :

The problem is really in the Evolution Setup Assistant (the wizard that is run the first time Evolution is started). In the "Receiving Email" dialog, clicking the "Check for Supported Types" does not even try to connect to the server (tried with all three of "No Encryption", "TLS Encryption" and "SSL Encryption"). In the "Sending Email" dialog of the Evolution Setup Assistant, it does connect though. Once Evolution is configured, going to Edit > Preferences > Mail Accounts > Edit > Receiving Email, it does work too. So, in my case, it seems to be related only to the Receiving Email dialog of the Evolution Setup Assistant. I guess it is a different bug than what was originally discussed here (results wrong when server is not reachable).

Revision history for this message
anabelli (anabelli) wrote :

Same here. I can't understand when it's working and when it's not.

I think it's something like a big usability issue.

Changed in evolution:
importance: Unknown → Medium
Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

bug from 2008 - version not longer supported
change status to invalid

Changed in evolution (Ubuntu):
status: Triaged → Invalid
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