Inbox counters sometimes don't show up in the indicator-appmenu

Bug #771720 reported by Joshua Lückers on 2011-04-27
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Evolution Indicator
Messaging Menu
indicator-messages (Ubuntu)

Bug Description

Binary package hint: indicator-appmenu

Sometimes the inbox counters for my email accounts don't show up in the indicator-appmenu. A manual Send/Receive sometimes fixes the issue.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: indicator-appmenu 0.2.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia wl
Architecture: amd64
Date: Wed Apr 27 11:42:51 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110408)
SourcePackage: indicator-appmenu
UpgradeStatus: No upgrade log present (probably fresh install)

Joshua Lückers (joshualuckers) wrote :

I think this is in the wrong place, you meant indicator-messages.

Nonetheless, I have to +1 this, because I am experiencing the same thing. The applet doesn't recognise the Evolution process, there is no little triangle next to "Mail", and the inbox entries are missing, just as if Evolution isn't running, but it is. Closing, restarting sometimes works also, but most of the time doesn't.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-appmenu (Ubuntu):
status: New → Confirmed
affects: indicator-appmenu → indicator-messages (Ubuntu)
Changed in indicator-messages (Ubuntu):
status: New → Confirmed
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).

affects: indicator-appmenu (Ubuntu) → indicator-messages
Changed in indicator-messages (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Sebastien Bacher (seb128) wrote :

Could you take a screenshot showing the issue?

Screenshot attached. Evolution running, applet is "idle". There should be a little triangle next to "Mail", indicating that Evolution is running, and an entry below "Contacts" with the mail account's name and a number showing the unread message count.

It is very easy to reproduce the bug: start evolution, and the applet will not pick it up 9 out of 10 times.

Lars Karlitski (larsu) on 2012-09-04
Changed in indicator-messages:
status: Confirmed → Invalid
Changed in indicator-messages (Ubuntu):
status: Incomplete → Invalid
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