Attempting to merge user in collections provides an unfriendly error message

[Michael Peters]

Evergreen 2.1.1
Postgres 9.1
Debian Squeeze

When attempting to perform a patron merge on a user who is in the collections status fails, with a network error, instead of a user friendly error message explaining why the merge failed.

The staff member is presented with:

Error Message.
Please open a helpdesk ticket and include the following text:

Wed Jan 11 2012 10:05:57 GMT-0500 (Eastern Standard Time)

The action involved likely succeeded, however, this part of the software needs to be updated to better understand success messages from the server, so please let us know about it.

{
"stacktrace":"/usr/local/share/perl/5.10.1/OpenILS/Application/Actor.pm:3167 /usr/local/share/perl/5.10.1/OpenSRF/Application.pm:564 /usr/share/perl5/Error.pm:416",
"ilsevent":"",
"pid":"12196",
"desc":"",
"payload":
[
"1301756"
]
,
"textcode":"MERGED_USER_IN_COLLECTIONS",
"servertime":"Wed Jan 11 10:05:49 2012"

We should get this event mapped in ils_events.xml in order to present a simple error message, rather than the scary looking debugging info.

[Ben Shum (bshum)]

Confirmed to occur in 2.2 series of Evergreen as well.

[Galen Charlton (gmc)]

Still in master. Marking bitesize.

[Alex Lazar (alex-lazar)]

Is it the intended behavior of Evergreen to not allow merging patron records if one of them is in collections status? In that case, would a friendlier message be something like "Patron records in collection status cannot be merged"?

[Terran McCanna (tmccanna)]

Marking this Won't Fix since the error messaging in the web client is different than it was in XUL. (However, there are still improvements that could be made to many of the web client error messages as well.)