Offline: Session display does not refresh after processing

Bug #2051858 reported by Susan Morrison
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This bug affects 1 person
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Bug Description

3.12

Updating per comment #1.

When attempting to process an offline session, the display does not automatically refresh after clicking 'Process,' which causes confusion about whether the transactions process. You have to manually refresh the screen for the transactions completed number to update and for any exceptions to appear. If you click 'Process' again, the display does update and then causes the "Offline session processing failed" error message.

To test:
- Complete a few offline transactions and create a new offline session.
- Click Upload.
- Click Process. The number of transations processed may change to 1, but then nothing else happens.
- Manually refresh the screen, and the display updates.
- Or, click Process again and the number of transactions processed updates and exceptions appear, if any. Once processed, a popup appears that says "Offline session processing failed" even though the transactions did process completely. I assume this error message pops up because the transactions may have already been processed after clicking Process the first time, but the display is not updating to reflect that.

Tags: offline
Revision history for this message
Garry Collum (gcollum) wrote :

It seems to be a display issue. The display of the number of items processed stops incrementing. If you wait for a few minutes and refresh the screen the number is then accurate.

Revision history for this message
Susan Morrison (smorrison425) wrote :

Thank you, Garry! I updated the title and description.

summary: - Offline: Need to click Process twice for transactions to complete,
- causing an error message
+ Offline: Session display does not refresh after processing
description: updated
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