Exception box causing confusion
Bug #2001560 reported by
Samantha O'Connor
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Evergreen |
New
|
Undecided
|
Unassigned | ||
Bug Description
When staff are attempting to check out an available hold to an account that is not the patron with the hold, and wish to cancel the hold, they are assuming that the checkbox option of "Automatically override for subsequent items?" will automatically cancel the holds on any subsequent items in that check-out. While documentation suggests that that is not the intended function of this check box, staff are confused by it and frustrated that clicking it does not cancel holds on subsequent checkouts. Is it possible to clarify the wording in the Exceptions box to make the function of this check box clearer?
| tags: | added: circ-checkout circ-holds usability |
Revision history for this message
| Susan Morrison (smorrison425) wrote | #1 |
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Adding a related bug: https:/